What are the responsibilities and job description for the Premium Hospitality Ambassador position at Andy Frain Services?
Crimson Tide Hospitality PREMIUM HOSPITALITY AMBASSADORS are crucial to the success of our premium seating operations. They serve as friendly faces to ticket holders and their guests, guaranteeing compliance with operational policies across premium hospitality areas. Ambassadors also help facilitate communication between donors, caterers, maintenance staff, custodial staff, CTH Management, and Athletic Department personnel.
DUTIES AND RESPONSIBILTIES
DUTIES AND RESPONSIBILTIES
- Provide the highest level of customer service to all guests, fans, and department staff.
- Ensure adherence to all game day policies and procedures.
- Always be monitoring entry points to maintain exclusivity of the premium areas.
- Execute all pre, during, and post-game tasks related to your assigned premium area (e.g., trash disposal, facility supervision, catering requirements, ticket scanning, elevator operations, etc.).
- Serve as the primary point of contact for all premium guests within your designated area throughout the game.
- Other duties as assigned
- Must be available to work ALL home football games at Bryant-Denny Stadium.
- Saturday, August 31, 2024 vs. Western Kentucky
- Saturday, September 7, 2024 vs. USF
- Saturday, September 28, 2024 vs. Georgia
- Saturday, October 12, 2024 vs. South Carolina
- Saturday, October 26, 2024 vs. Missouri
- Saturday, November 16, 2024 vs. Mercer
- Saturday, November 30, 2024 vs. Auburn
- Friday, December 20, 2024 or Saturday, December 21, 2024 - potential playoff game
- Ambassadors are expected to work the entire gameday, which typically begins 45 minutes before stadium gates open and ends approximately 90 minutes after the final whistle.
- Ambassadors are hourly employees. Gameday hours range from 8-10 hours per game, with the opportunity to work Thursday's and Fridays for additional hours.
- Along with Football, Ambassadors will have the opportunity to work additional Alabama Athletics events (Men's Basketball, Gymnastics, Baseball) pending positive supervisor evaluations.
- Competitive Pay Rate ($15/hour)
- End of season appreciation event at Bryan-Denny Stadium featuring dinner, prize pack raffles, awards, and tours.
- Priority student ticket access for SEC Championship Game and away College Football Playoff games.
Salary : $15
