What are the responsibilities and job description for the Automotive Service Director position at Andy Mohr?
Overview Andy Mohr Ford in Plainfield IN is seeking an Automotive Service Director for their large dealership, if you are looking to relocate with the largest dealer group in the state send us your resume today. This employee plays a crucial role in overseeing the service department and is responsible for managing service operations, ensuring customer satisfaction, and leading a team of service technicians. The ideal candidate will possess strong mechanical knowledge and experience in automotive service, along with exceptional leadership skills to drive the department's success.
Duties
- Oversee daily operations of the service department, ensuring efficient workflow and high-quality service delivery.
- Manage and mentor service technicians, providing guidance on automotive diagnostics and repair processes.
- Implement strategies for upselling services and products to enhance customer satisfaction and increase revenue.
- Ensure compliance with safety regulations and company policies while maintaining a clean and organized work environment.
- Coordinate with the sales team to align service offerings with customer needs and promote automotive sales.
- Handle customer inquiries and resolve any issues related to service performance or vehicle repairs.
- Monitor inventory levels of parts and supplies, ensuring availability for timely repairs.
- Conduct regular training sessions for staff on new technologies, tools, and best practices in mechanical servicing.
Requirements
- Proven experience in automotive service management
- Strong mechanical knowledge with hands-on experience in automotive diagnostics, air brake systems, and general repairs.
- Excellent communication skills with the ability to effectively interact with customers and team members.
- Demonstrated ability to upsell services while maintaining a focus on customer satisfaction.
- Strong organizational skills with the ability to manage multiple tasks simultaneously in a fast-paced environment.
- Ability to lead a team effectively, fostering a positive work culture that encourages professional growth.
Job Type: Full-time
Pay: $180,000.00 - $240,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
Shift:
- Day shift
- No nights
Work Days:
- Weekends as needed
Ability to Commute:
- Cincinnati, OH 45238 (Required)
Work Location: In person
Salary : $180,000 - $240,000
