What are the responsibilities and job description for the Andys Frozen Custard - Assistant Manager position at Andy's Frozen Custard?
About Andy's Frozen Custard
You already know about our brand. We're busy, we're fast, and we thrive on the details!
We've cultivated a strong reputation and following in the community, and we're looking for our next great leader. We're a growing franchise group and looking for leaders that want to grow with us.
This position includes a competitive base pay with great bonus potential. We also cover your employee health care premiums 100%! 401k retirement plan (with 4% company match) and PTO is also offered. 40 hour work week expectation for AGM's, minimum 5-10 fewer hours than industry standard expectation.
Are YOU the one?
If you're killing it as a successful manager in the restaurant industry and feel like there's no way upward in your current company, come talk to us!!!
If you're killing it as a successful AGM of a different concept but would like to be a part of what we're doing, come on over.
Don't go home smelling like a fryer! We have a clean, FUN environment and our teams love what they do. Our customers are happy to see us!
You should expect a fast-paced, challenging environment that will include evenings and weekends.
Benefits include:
- Highly competitive compensation designed for long-term employment
- 40 hour work week
- Health and Life Insurance (at no cost for employee. You read that right, NO insurance premiums for single plan, highly reduced rate for dependents). You will have great health coverage and see ZERO dollars deducted from your pay check for insurance
- 401k Retirement Plan with dollar for dollar match up to 4%
- Paid Vacation
- Paid Personal Days
- No Fryers, , Grease, Grills, or Steam Tables
- Simple menu and easy to learn and teach positions
Summary of Key Responsibilities:
Responsibilities and essential job functions include but are not limited to the following:
- Hire and develop the store teams to deliver legendary customer experiences
- Drive the implementation of company programs to meet operational and organizational objectives
- Manage with integrity, honesty, and knowledge that promote the culture, values, and mission of Andy’s Frozen Custard
- Plan, identify, communicate, and delegate key responsibilities and practices to the store team
- Review store environments and key business indicators to identify problems, concerns, and opportunities for improvement
- Create implementation plans to support execution of regional and company initiatives
- Follow up consistently to ensure accountability to plans
- Utilize existing tools for communications to the store management team
- Solicit customer feedback to understand customer needs and the needs of the local community
- Demonstrates a calm demeanor during periods of high volume and set a positive example for the store team
- Prepare for a future opportunities within our growing business.
Required Knowledge, Skills and Abilities
- Ability to manage effectively in a fast-paced environment
- Interpersonal and communication skills
- Customer service skills
- Knowledge of supervisory practices and procedures
- Details-centric operational skills in a customer-service environment
- Effective problem solving abilities
- Team building skills
- Strong leadership skills, with the ability to coach and mentor others
- Ability to plan and prioritize workload
- Ability to handle confidential and sensitive information
Physical Requirements
- Constant standing/walking
- Occasional pushing, pulling, lifting or carrying up to 40 lbs
- Occasional ascending or descending ladders, stairs, ramps.
- Constant computer/POS Register and fountain equipment usage.
- Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine.
- Constant reaching, turning and performing precision work around fountain area
- Constant talking, expressing or exchanging ideas by means of the spoken word
- Constant clarity of vision at near and/or far distances
Qualifications & Requirements
- Must have 2 years of proven management experience in the food service industry or leadership role in related industry. Must have reliable transportation and must be able to work all shifts.
- Minimum Age 19
Andy's Frozen Custard is an equal opportunity employer.
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Work Location: In person
Salary : $40,000 - $45,000