Assistant Manager

Responsibilities and essential job functions include (but are not limited to) the following:

• Demonstrate a calm demeanor during periods of high volume or unusual events
• Display a “customer comes first” attitude by training and holding associates accountable for delivering legendary customer service
• Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them
• Plan, identify, communicate, and delegate appropriate responsibilities and practices to store associates to ensure smooth flow of operations
• Constantly review store environment and key business indicators to identify problems, concerns, and opportunities for improvement
• Monitor and manage store staffing levels
• Communicate clearly, concisely, and accurately in order to ensure effective store operations
• Solicit customer feedback to understand customer needs
• Utilize management information tools and analyze financial reports to identify trends and issues in store performance
• Actively manage store associates by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve partner performance

Required Knowledge, Skills, and Abilities

• Ability to manage effectively in a fast-paced environment
• Interpersonal skills
• Knowledge of customer service techniques
• Knowledge of supervisory practices and procedures
• Strong operational skills in a customer-service environment
• Strong problem-solving skills
• Team-building skills
• Strong leadership skills, with the ability to coach and mentor others
• Ability to plan and prioritize workload
• Ability to handle confidential and sensitive information

Qualifications & Requirements

• Must have 2 – 3 years of proven management experience in the food service industry or leadership role in a related industry
• Must have reliable transportation
• Must be 21 years of age
• Must be able to work all shifts, including nights and weekends

Physical Requirements

• Constant standing/walking
• Occasional pushing, pulling, lifting or carrying up to 50 lbs. independently and safely
• Occasional ascending or descending ladders, stairs, ramps.
• Constant computer/POS Register and fountain equipment usage.
• Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine.
• Constant reaching, turning, and performing precision work around fountain area
• Constant talking, expressing or exchanging ideas by means of the spoken word
• Constant clarity of vision at near and/or far distances

Benefits (Full Time)*

• Highly competitive compensation designed for long-term employment
• Paid Vacation
• Discounts

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• 10 hour shift
• 8 hour shift
• Evening shift
• Morning shift
• Night shift

Ability to Commute:

• Osage Beach, MO 65065 (Required)

Ability to Relocate:

• Osage Beach, MO 65065: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $23