What are the responsibilities and job description for the Dispatch Order Processing position at Anew Transport?
Job Title: Dispatch Order Processing
Location: Pevely, MO 63070
Company: Anew Transport
Job Type: Full-Time
Salary: Competitive, based on experience.
Overview: We are seeking a highly organized and detail-oriented Order Processor – Dispatching professional to join our dynamic and fast-paced team. This role is critical to ensuring seamless order management, accurate dispatching, and efficient logistics coordination. The ideal candidate thrives in a high-volume environment, demonstrates exceptional multitasking capabilities, and maintains a strong commitment to precision and timeliness.
Key Responsibilities:
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Location: Pevely, MO 63070
Company: Anew Transport
Job Type: Full-Time
Salary: Competitive, based on experience.
Overview: We are seeking a highly organized and detail-oriented Order Processor – Dispatching professional to join our dynamic and fast-paced team. This role is critical to ensuring seamless order management, accurate dispatching, and efficient logistics coordination. The ideal candidate thrives in a high-volume environment, demonstrates exceptional multitasking capabilities, and maintains a strong commitment to precision and timeliness.
Key Responsibilities:
- Accurately process, review, and confirm incoming orders while ensuring compliance with company policies and customer requirements
- Coordinate and schedule dispatching of orders, optimizing workflow for maximum efficiency and accuracy
- Monitor order progress from placement to fulfillment, proactively addressing delays or discrepancies
- Prioritize and assign orders based on urgency, customer requirements, and logistical feasibility
- Communicate effectively with internal teams, drivers, and external partners to ensure timely and accurate deliveries
- Track shipments, update order statuses, and resolve any unforeseen delays or challenges in real time
- Serve as a primary point of contact for order-related inquiries, providing timely updates and resolutions
- Maintain strong professional relationships with customers, vendors, and transportation partners to uphold service excellence
- Address order discrepancies, returns, or modifications with a problem-solving mindset
- Ensure all documentation, including invoices, shipping manifests, and order records, is accurate and properly maintained
- Adhere to company policies, industry regulations, and safety protocols to uphold compliance standards
- Continuously evaluate processes to identify areas for efficiency improvements and automation opportunities
- Experience: Minimum of 1 year in order processing, dispatching, logistics, or a related field is preferred
- Technical Proficiency: Strong command of dispatching software, ERP systems, and Microsoft Office Suite (Excel, Outlook, Word)
- Organizational Excellence: Ability to manage high volumes of orders with precision and efficiency
- Problem-Solving Ability: Quick thinking and resourceful in addressing real-time logistical challenges
- Communication Skills: Clear, professional, and proactive in both written and verbal correspondence
- Time Management: Capable of prioritizing tasks in a high-pressure, deadline-driven environment
- Adaptability: Comfortable working in a continually evolving, fast-growing business landscape
- 401(k) Retirement Plan – 100% match on the first 3% of contributions, followed by a 50% match on the next 2%
- Company-Paid Health Insurance – Comprehensive medical coverage, with the option to add dental and vision at your own expense
- Paid Time Off (PTO) – Generous leave to support work-life balance
- Paid Holidays – Six (6) company-designated holidays per year
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