What are the responsibilities and job description for the Lead Pharmacy Technician Trainer, Fulfillment & Inventory position at AnewHealth?
AnewHealth is one of the nation's leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs-wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.
Job Details
The Fulfillment Operations Lead Trainer serves as a subject matter expert and key contributor to the department's workflow. This role combines frontline responsibilities with leadership duties, focusing on training, mentoring, and supporting the development of pharmacy team members. Acting as a leader and advocate for continuous improvement, the Fulfillment Operations Lead Trainer collaborates with department leadership to drive efficiency, quality, and team performance. This position provides a pathway for dedicated individuals to grow their careers by demonstrating leadership, communication, and training capabilities.
Responsibilities
- Serve as a subject matter expert in the fulfillment department, ensuring adherence to standard workflows and department goals.
- Actively contribute to day-to-day department operations, as assigned by supervisors.
- Conduct training for new hires, cross-trainees, and existing team members requiring additional support.
- Provide feedback, coaching, and support to improve the performance of team members in collaboration with supervisors.
- Oversee and assist with the prioritization of STAT orders, quality checklists, and standard work processes.
- Prepare, monitor, and adjust technician schedules, ensuring optimal resource allocation.
- Analyze and act on reports from systems like Salesforce and DOMO, including Missing Orders and Special Delivery reports, to resolve workflow issues.
- Contribute to continuous improvement initiatives and departmental projects.
- Collaborate with internal partners to resolve patient issues, demonstrating superior written and verbal communication skills
Qualifications
Compensation
AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.
Compensation Range : $34 - $40 / hour
Salary : $34 - $40
