What are the responsibilities and job description for the Beverage Shift Manager position at Angel Of The Winds?
Starting Wage : $27.60 / hr
Company Standards
At Angel of the Winds, the World's Friendliest, Casino Resort we require all employees to provide exceptional guest service with a positive and out-going attitude. We value all guests and team members through our guiding values; Welcoming, Engaged, Accountable, Customer Experience, and Team. We have a commitment to understand, define, and deliver what our guests want and represent our company by being professional and courteous to all.
Responsibilities
- Greets and interacts with guests in a friendly, professional, and attentive manner.
- Is responsible for making decisions that allow the shift to run efficiently.
- Assigns work stations to staff and expedites workflow and monitors staffing levels.
- Resolves any problems, which may occur during assigned shift (i.e., guest complaints, employee problems, etc.).
- Ensures all work stations are stocked, neat, clean and sanitary.
- Monitor's consumption of alcohol by guests and provides service of alcohol within the guidelines set forth by the MAST training program.
- Ensures compliance with Washington Liquor Control Commission requirements.
- Monitors inventories, orders or requisitions liquors and supplies as needed.
- Counts and reconciles cash flow during shift as needed.
- Responsible for all cut offs of patrons.
- Attends all mandatory department meetings and trainings.
- Handles all paperwork for department functions.
- Maintains knowledge of casino promotions and events.
- Trains staff on department policies, procedures, regulations and guest service.
- Monitors staff job performance and provides feedback and disciplinary actions as needed.
- May perform duties of Restaurant Supervisor as needed.
- Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.
- Work nights, weekends and holidays as required.
- Performs other duties as assigned.
Qualifications
Certificates, Licenses, Regulations
Physical Demands and Work Environment
Constantly requires the ability to receive detailed information through oral and written communication. The position requires exerting up to 65 pounds of force with assistance occasionally, and / or up to 40-60 pounds of force frequently, occasionally lifts and / or moves 180-pound kegs. Requires repetitive movement with the ability to stand and / or walk for an entire shift. This is a 24 hour, 7 days a week work operation.
Salary : $28
