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Bowling Attendant

Angel Of The Winds
Arlington, WA Full Time
POSTED ON 4/8/2025
AVAILABLE BEFORE 5/5/2025

Starting Wage : $17.00 / hr

Company Standards

At Angel of the Winds, the World's Friendliest, Casino Resort we require all employees to provide exceptional guest service with a positive and out-going attitude. We value all guests and team members through our guiding values; Welcoming, Engaged, Accountable, Customer Experience, and Team. We have a commitment to understand, define, and deliver what our guests want and represent our company by being professional and courteous to all.

Responsibilities

  • Provide bowling guests with efficient, courteous customer service.
  • Maximize the utilization of lanes and equipment through efficient control of customer flow.
  • Issue lanes to guests, assists with tournaments and special events / promotions.
  • Maintain procedures for credit control, handling of financial transactions, and security of monies.
  • Perform maintenance of Bowling Center equipment and assist customers as needed. Clean and maintain proper conditions of lanes and approach areas.
  • Works in conjunction with the other departments on promotions, property needs along with any food and beverage accommodations requested.
  • Assists the Beverage team with public events held in the adjoining event space when needed.
  • Perform routine maintenance and cleaning of pinsetters and auto-scoring equipment.
  • Clean bowling lanes, gutters and ball return areas.
  • Retrieve, transport, and store parts and supplies.
  • Maintain organization and cleanliness of parts storage and workshop areas.
  • Assist mechanics as needed with repair duties.
  • Follow safety procedures related equipment operation and use of chemicals, repair pinsetter auto-scoring equipment
  • Inspect Bowling facility, and public areas for cleanliness and appearance on a daily basis.
  • Follows and ensures that Policies and Procedures of the Bowling property and Casino Operation are followed.
  • Ensures compliance with Tribal, State, Federal regulations.
  • Ensures control / protection of company assets.
  • Work nights, weekends and holidays as required.
  • Performs other duties as assigned.

Qualifications

  • Exceptional guest service skills are required.
  • Knowledgeable in bowling operations and reservation systems preferred.
  • Must be customer service oriented and have excellent verbal and written communication skills with the ability to multi-task and work independently.
  • Ability to work in a challenging environment dealing with sensitive issues and maintain confidentially with strong attention to detail and excellent problem solving, organizational, and time management skills.
  • Ability to maintain professional, courteous, and effective working relationships with all levels of the organization and outside business contacts.
  • Proven intermediate skills in Windows, MS Office Programs (Word, PowerPoint, Excel), and experience with database systems. Ability to prepare reports, correspondence, charts, forms and other information and instructions.
  • Certificates, Licenses, Regulations

  • Must be able to obtain and maintain a Class B gaming license with the Stillaguamish Tribal Gaming Agency.
  • Physical Demands and Work Environment

    Constantly requires the ability to receive detailed information through oral and written communication. The position requires exerting up to 75 pounds of force occasionally, and / or up to 50 pounds of force frequently, and / or up to 20 pounds of force constantly to move objects. Requires repetitive movement with the ability to stand and / or walk for an entire shift.

    Salary : $17

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