What are the responsibilities and job description for the Customer Service Representative for Dental Practice position at Angela Aaron DDS?
Job Description:
The Front Desk Receptionist is a critical member of our dental team, responsible for delivering exceptional customer service and support. Key responsibilities include:
- Greeting patients and visitors warmly and assisting with their needs
- Analyzing patient fees and benefits to determine coverage
- Handling incoming phone calls and directing them accordingly
- Coordinating patient appointments and schedules
- Learning and performing instrument sterilization and room turn-over tasks
- Contributing to patient billing and insurance processing
- Maintaining a clean and organized office and reception area, adhering to HIPAA guidelines
- Attending staff meetings and training sessions
- Verifying accurate patient insurance information
About Our Practice:
We offer general and cosmetic dental services to patients of all ages, focusing on creating a safe and positive environment. Our team strives to alleviate patient anxiety and ensure a comfortable experience.
