Demo

Customer Service Representative - State Farm Agent Team Member

Angela VanderVinne - State Farm Agent
IL Full Time
POSTED ON 3/9/2025
AVAILABLE BEFORE 6/9/2025

Benefits :

  • Bonus opportunities
  • Simple IRA 3% Match
  • Health benefits negotiable
  • Company parties
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Home office stipend
  • Paid time off
  • Training & development
  • Wellness resources

ROLE DESCRIPTION :

As a Customer Service Representative with Angie VanderVinne State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
  • QUALIFICATIONS :

  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Property and Casualty Insurance License required or willingness to obtain licenses (at agency expense).
  • After training period, option to work fully remote, hybrid, or fully in office.
  • Schedule for this position 8-3PM Mon-Thursday.  Option to be off when school is off. (unpaid or PTO)

    Flexible work from home options available.

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