What are the responsibilities and job description for the Receptionist - State Farm Agent Team Member position at Angela VanderVinne - State Farm Agent?
Benefits :
Company parties
Competitive salary
Employee discounts
Flexible schedule
Paid time off
Training & development
Wellness resources
ROLE DESCRIPTION : Angie VanderVinne State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist aka Director of First Impressions.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES :
Greet customers warmly in person and over the phone, directing them to the appropriate team members.
Manage appointment scheduling and office communications.
Assist in handling incoming inquiries and maintaining customer records.
Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
Provide excellent customer service and follow up on customers' needs.
Support the team with various administrative tasks and projects.
Process payments.
Take information to forward to licensed team members and agent.
Maintain office supplies and lobby appearance.
Average Hours : Mon-Thursday 8 : 30-3 : 00
QUALIFICATIONS :
Previous experience in a receptionist or customer service role.
Communication and interpersonal skills.
Organizational and multitasking abilities.
Basic computer skills, including Microsoft Office and CRM systems.
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