What are the responsibilities and job description for the FOH Team Member position at Angelina Bakery?
Overview
As a Front of House Team Member, you will be the face of our establishment, providing exceptional customer service and creating a welcoming atmosphere for our guests. This role involves engaging with customers, taking orders, and ensuring that all dining experiences are memorable. You will work closely with the kitchen staff to ensure timely service and maintain high standards of cleanliness and sanitation.
Responsibilities
- Greet and welcome guests in a friendly and professional manner.
- Take customer orders accurately and efficiently, ensuring all requests are noted.
- Provide recommendations and upsell menu items to enhance the dining experience.
- Handle cash transactions and process payments while maintaining accuracy in cash handling.
- Ensure that the front of house area is clean, organized, and sanitized at all times.
- Collaborate with kitchen staff to ensure timely food preparation and delivery.
- Address customer inquiries and resolve any issues promptly to ensure satisfaction.
- Maintain knowledge of menu items, including ingredients and preparation methods.
- Assist in training new team members on customer service standards and operational procedures.
Skills
- Strong customer service skills with a focus on creating positive guest experiences.
- Experience in food service or restaurant environments is preferred.
- Ability to upsell menu items effectively to increase sales.
- Basic culinary knowledge to assist with menu inquiries.
- Proficient in cash handling and retail math for accurate transaction processing.
- Excellent time management skills to handle busy shifts efficiently.
- Attention to detail in maintaining cleanliness and sanitation standards in the dining area.
- Ability to work collaboratively as part of a team while also being self-motivated when needed.
- .
Join our dynamic team as a Front of House Team Member where your contributions will directly impact our guests' experiences!
Job Types: Full-time, Part-time
Pay: $11.00 - $12.65 per hour
Expected hours: 40 per week
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $11 - $13