What are the responsibilities and job description for the Hair Salon Receptionist position at Angelo David Hair Salon?
The Angelo David Salon is currently interviewing for a Salon Receptionist. (MUST HAVE SALON/SPA EXPERIENCE)
Seeking a highly energetic, motivated, and committed individual to provide high end customer service to our clients.
Experience in the customer service industry, such as a front end concierge in a high end environment i.e. salon/spa, hotel, retail, etc... is a plus.
Provide an excellent first and last impression, create and maintain client relationships. Candidate must be able to handle pressure & multi-task, in a fast-paced work environment, while meeting the needs of staff and clients.
Must possess a professional demeanor, strong work ethic; someone who is punctual, dependable & pro active.
Strong communication skills and confidence to handle challenging situations Ability to multi-task and work either in a team or individual setting
Experience with Salon Software, Excel, and Word is a plus.
(MUST HAVE SALON/SPA EXPERIENCE)
Responsibilities include, but not limited to:
- Providing high end customer service to our clients
- Manage- greeting/ check-in and check-out process
- Booking appointments
- Field all incoming calls politely and professionally while engaging clients
- Manage all appointment bookings for salon via phone and email
- Confirm all appointments
- Manage POS System
- Closing all retail sales and monitoring strategic sampling and up-selling
- Handling all financial transactions with clients
- Maintain the appearance of the reception area, waiting area, and display units
- Assisting management with additional tasks as needed
- Regularly attend and participate in training and staff meetings
***MUST BE AVAILABLE ON SATURDAYS
***MUST HAVE SALON/SPA EXPERIENCE
***WILL NOT ACCEPT APPLICATIONS WITH NO SALON/SPA EXPERIENCE
Job Type: Part-time
Pay: From $15.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Salon/Spa: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: One location