Director of Branch Operations (RN)

Bilingual Preferred but Not Required

Summary of Position:

Provides operational oversight for the Temple Office and organization in alignment with established goals. Responsibility includes accountability for:

• Patients; with referrals, staffing and recruitment
• Personnel; with Human Resource functions
• Fiscal; with billing and accounts receivable and
• Market; with growth Business development functions.

Essential Duties and Responsibilities (Other duties may be assigned):

• Organizes and directs the company’s operational functions.
• Ensures the recruitment, employment and retention of a qualified pool of staff to maintain appropriate staffing levels.
• Completes and communicates required reports to leadership.
• Assures all Human Resource (HR) functions are performed according to policy and audits for quality.
• Monitors financial reports and billing and accounts to assure elements and process for billing and collections are efficient and successful.
• Maintains liaison with the Vice President of Home Health Colorado, Management Team, staff, professional advisory group; clients, families, referral sources and others in the community.
• Remains informed and knowledgeable of organizational, community, and industry trends, informs applicable parties of emerging trends or updates.
• Promotes public awareness of the services provided by the agency through community education and marketing activities.
• Participates in service related activities within the organization and the community.
• Takes measures to assure client care services are provided in compliance with all laws, regulations and policies; are of the highest quality and are managed in the most effective and efficient manner.
• Carries out assignments and directives and other duties as directed by Management Team.
• Serves as Alternate Administrator in the absence of the Administrator
• Maintains all required in-service and educational credits required for position.

Supervisor Responsibilities:

• Supervises direct reports and holds accountable for performance to goals.

Performance Responsibilities: The following listing applies to every employee.

All employees of the organization:

• Exercise necessary cost control measures.
• Maintain positive internal and external customer service relationships.
• Demonstrate effective leadership skills.
• Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
• Be depended upon to plan and organize work effectively and ensure its completion.
• Meet all productivity requirements.
• Demonstrate team behavior and must be willing to promote a team-oriented environment.
• Represent the organization professionally at all times.
• Demonstrate initiative
• Continually improve processes and relationships.

Qualifications/Education:

• Bachelor’s degree in a health or human services field, preferred
• Minimum of three (3) years agency operations and clinical management experience
• Minimum of three (3) years multi-site management experience in hospice or home health
• Other post-acute care management in addition to hospice and home health is a plus

Must be a RN

Abilities, Skills, and Knowledge:

• Ability to learn technical and regulatory policy language.
• Ability to research, collect and analyze large amounts of data.
• Maintain a stationary position to perform desk and computer functions.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

Physical Requirements:

• Ability to regularly sit, stand, stoop, bend, kneel, walk, balance, crouch, crawl, push, pull, reach with hands and arms and talk and hear.
• Ability to frequently use hands to finger, handle, or feel.
• Ability to occasionally climb.
• Ability to occasionally use sense of smell.
• Ability to frequently lift and/or move up to 25 pounds.
• Ability to use close vision, distance vision, color vision, peripheral vision, depth perception.
• Ability to adjust focus.

Work Environment:

• The noise level in the office work environment is usually moderate.

Travel:

This position requires frequent partial to full day travel regionally around branch office and occasional travel to other branches, corporate office, or other locations deemed necessary.

Pay:
$80,000-$85,000