Regional Director of Operations

Regional Director of Operations

Company:

Angels of Care Pediatric Home Health is a family, clinically-owned company that has been caring for the medically fragile community since 2000! We offer pediatric home health services to children and young adults. We pride ourselves on our values: Heart, Advocacy, Love, and Outreach! #HALO

Position:

Using discretion and independent judgment, the Regional Branch Director leads the Branch toward its corporate objectives. This position requires knowledge of Home Health practices, procedures, and standards in accordance with state and federal regulations; and of personnel principles and practices. This position may provide direct patient care on an as-needed basis.

I. Essential Duties and Responsibilities

These include the following:

o Analyzes and organizes home health operations for branch managed.
o Oversees the delivery of care to all patients served by branch.
o Represents the organization as a Marketing source with physicians and local community businesses.
o Communicates as needed with the Director of Nursing concerning new developments and/or problems.
o Responsible for review of Case Managers documentation to include starts-of-care and re-certifications, for appropriateness of care delivery and documentation requirements.
o Works with Quality Improvement staff relative to data tracking for performance reviews and outcomes of care analysis to determine efficiency, efficacy of case management system as well as any other systems and processes.
o Participates in the interviewing, hiring, and training of branch and field employees.
o See patients in the field, as needed, for assessments or intakes
o Delegates referral process/coordination, staffing coordination, supply inventory and distribution, and oversees the completion of these processes.

Supervisory Responsibilities:

o Supervises all employees assigned to specific branch and is responsible for the overall direction, coordination, and evaluation of this branch.
o Carries out supervisory responsibilities in accordance with the organization's policies and procedures.
o Responsible for appraisal of branch employee performance, rewarding and disciplinary actions of branch employees, addressing complaints and resolving problems.
o Demonstrates emphasis on improving quality of staff, systems, and environment.

II. Performance Responsibilities:

Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization:

o Will exercise necessary cost control measures.
o Will strive to maintain positive internal and external customer service relationships.
o Must be able to demonstrate effective leadership skills.
o Must demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
o Must be able to be depended upon to plan and organize work effectively and ensure its completion.
o Must be able to demonstrate reliability by arriving to work on time and taking breaks in expected time frames.
o Will be expected to meet all productivity requirements.
o Must be able to demonstrate team behavior and must be willing to promote a team-oriented environment.
o Is expected to represent the organization professionally at all times.
o Must be able to demonstrate initiative, strives to continually improve processes and relationships.

III. Education and Experience Specifications:

o Graduate of an accredited school of nursing.
o Two years home health experience, preferred.
o One year nursing management, preferred.

IV. Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Why Angels of Care:

We have a full benefits package, bulleted out below. Among these great benefits, we have fun! We attend and invite our employees to community events and volunteer opportunities, keep you informed on ways you can help advocate for our medically fragile kids, and so much more!

• Major medical, dental, & vision plans with a generous portion of medical covered by AOC
• Group & voluntary life insurance
• 401K
• Paid time off
• Employee Assistance Program
• Supplemental Insurance Policies
• Patient Care Coordination Services
• Prescription Concierge Service
• Anytime Fitness gym discount
• Voluntary long-term & short-term disability
• Free life insurance
• Cellular discounts
• Health savings account
• Dependent care flexible spending account
• Wellness program & incentives
• Legal Shield & Identity Shield
• Flexible Spending Accounts (FSA)
• Annual car giveaway and many more!

U.S. Equal Employment Opportunity/Affirmative Action Information

Individuals seeking employment at Angels of Care Pediatric Home Health are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status.