What are the responsibilities and job description for the Hotel Administrative Specialist position at Anglo - Eastern Leisure Management?
Job Description
The Hotel Administrative Specialist plays a key role in ensuring the smooth operation of the Corporate and Fleet hotel's administrative functions at our head office in Miami. This position involves providing administrative support to the cruise ship’s management teams, assisting with various hotel operations, managing office procedures, and facilitating communication across departments. The ideal candidate will be highly organized, detail-oriented, and able to handle multiple tasks in a fast-paced environment.
The position will be responsible for creating documents, operating office equipment, distributing internal and external mailings, and performing other ad hoc daily office tasks. These tasks include but are not limited to database system maintenance, typing, filing, heavy inter-department communication, reporting, administrative writing, computer, managing processes, organization, analyzing information, problem solving, supply management and verbal communication.
The Hotel Administrative Specialist reports to the Vice President Hotel Operations.
The Administrative Assistant position is Exempt under the Fair Labor Standards Act (FLSA).
Key Responsibilities Level (Full/Partial/Supporting)
Company Description
Anglo-Eastern Leisure Management delivers customized hotel management services designed for the burgeoning expedition and niche segment cruise market.
Anglo-Eastern Leisure Management delivers customized hotel management services designed for the burgeoning expedition and niche segment cruise market.
The Hotel Administrative Specialist plays a key role in ensuring the smooth operation of the Corporate and Fleet hotel's administrative functions at our head office in Miami. This position involves providing administrative support to the cruise ship’s management teams, assisting with various hotel operations, managing office procedures, and facilitating communication across departments. The ideal candidate will be highly organized, detail-oriented, and able to handle multiple tasks in a fast-paced environment.
The position will be responsible for creating documents, operating office equipment, distributing internal and external mailings, and performing other ad hoc daily office tasks. These tasks include but are not limited to database system maintenance, typing, filing, heavy inter-department communication, reporting, administrative writing, computer, managing processes, organization, analyzing information, problem solving, supply management and verbal communication.
The Hotel Administrative Specialist reports to the Vice President Hotel Operations.
The Administrative Assistant position is Exempt under the Fair Labor Standards Act (FLSA).
Key Responsibilities Level (Full/Partial/Supporting)
- Timely distribution of monthly KPI reports. Support
- Provide day-to-day administrative assistance to cruise ship’s hotel management, including scheduling meetings, managing calendars, and coordinating travel arrangements. Prepare and maintain reports, correspondence, and presentations for management and department heads. Handle incoming calls, emails, and other inquiries, directing them to the appropriate departments or individuals. Maintain filing systems, both electronic and physical, ensuring documents are organized and easily accessible. Timely distribution of accurate minutes of various meetings.
- Timely distribution of future cruises occupancy reports and special request (meals, beverages, celebrations, guest chefs etc.).
- Liaison between the corporate office, charterers and vessels. Full
- Updating Standard Operating Policies and Procedures and monitoring proper filing procedures by shipboard and office users.
Company Description
Anglo-Eastern Leisure Management delivers customized hotel management services designed for the burgeoning expedition and niche segment cruise market.
Anglo-Eastern Leisure Management delivers customized hotel management services designed for the burgeoning expedition and niche segment cruise market.
