What are the responsibilities and job description for the General Manager position at Angry Buffalo at the Rose Garden?
Overview
We are seeking a dynamic and experienced General Manager to lead our team in delivering exceptional service and operational excellence. The ideal candidate will possess strong leadership skills, a passion for customer service, and a comprehensive understanding of food service management. This role is pivotal in ensuring the smooth operation of our establishment while maintaining high standards of quality and efficiency.
Duties
- Oversee daily operations, ensuring compliance with company policies and procedures.
- Manage staff scheduling, shift management, and team performance to optimize productivity.
- Lead by example in providing outstanding customer service and resolving any guest issues promptly.
- Develop and manage budgets, ensuring financial goals are met while maintaining quality standards.
- Coordinate banquet services and special events, ensuring successful execution from planning to completion.
- Implement training programs for staff on food preparation, service techniques, and POS systems.
- Foster a positive work environment that encourages teamwork and professional development.
- Monitor inventory levels and manage procurement processes to ensure adequate supplies are available.
Requirements
- Proven experience in a managerial role within the food service industry.
- Strong leadership capabilities with the ability to motivate and manage a diverse team.
- Excellent customer service skills with a focus on guest satisfaction.
- Proficiency in budgeting and financial management practices.
- Experience with banquet operations and event coordination is preferred.
- Familiarity with POS systems and food preparation processes is essential.
- Ability to work flexible hours, including evenings and weekends as needed.
- Strong organizational skills with attention to detail.
Join us as we strive to create memorable experiences for our guests while leading a dedicated team towards success!
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- 8 hour shift
Work Location: In person
Salary : $65,000 - $75,000