What are the responsibilities and job description for the Animal Care Clinic Veterinary Support Professional position at Animal Care Clinic of Pingree Grove?
At Animal Care Clinic of Pingree Grove, we strive to provide exceptional care for our patients and their families. Our team is committed to delivering compassionate, personalized service that sets us apart from other veterinary clinics.
We are seeking a detail-oriented and patient-focused Veterinary Support Professional to join our dedicated team. As a key member of our clinic staff, you will play a critical role in ensuring the highest quality patient care and client satisfaction.
The ideal candidate will have strong communication skills, with the ability to effectively interact with clients, veterinarians, and other support staff. You will be responsible for assisting with various daily duties, including scheduling appointments, managing records, and providing administrative support.
In addition to your technical skills, you will possess excellent problem-solving abilities, with a calm and composed demeanor under pressure. You will work closely with our veterinarians and other team members to ensure seamless operations and exceptional patient outcomes.
We offer a competitive compensation package, including benefits, opportunities for growth and development, and a positive work environment that values teamwork and collaboration.
Responsibilities:
- Provide exceptional client service, responding to inquiries, scheduling appointments, and addressing concerns in a professional and courteous manner.
- Assist veterinarians and support staff with daily tasks, such as preparing exam rooms, maintaining equipment, and performing administrative duties.
- Maintain accurate and up-to-date records, including patient information, treatment plans, and billing details.
- Participate in quality improvement initiatives, identifying areas for improvement and contributing to the development of solutions.
Qualifications:
- High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients, veterinarians, and other support staff.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Ability to maintain confidentiality and handle sensitive information with discretion.
Benefits include:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A positive work environment that values teamwork and collaboration.
We celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. If you are passionate about animal care and committed to excellence, we encourage you to apply for this exciting opportunity.