What are the responsibilities and job description for the Front Desk Receptionist position at Animal Clinic of Wagoner, LLC?
About us
Animal Clinic of Wagoner, LLC is a small business in Wagoner, OK. We are fast-paced, challenging, engaging and our goal is to provide quality care for our patients, excellent customer service for our clients and a good team environment for our coworkers.
Our work environment includes:
- Relaxed atmosphere
- Casual work attire
- On-the-job training
- Safe work environment
Job Summary:
We are seeking a friendly and organized Front Desk Receptionist to join our team. As the first point of contact for our office, you will greet visitors, answer phone calls, and provide exceptional customer service. The ideal candidate will have experience in a veterinary, dental or medical office setting and possess excellent clerical and customer service skills.
Duties:
- Greet and welcome visitors in a professional and friendly manner
- Answer phone calls, take messages, and direct calls to the appropriate person
- Schedule appointments and maintain the appointment calendar
- Assist with client check-in and check-out processes, process payments
- Collect and update client and patient information, including obtaining records from other practices
- Maintain paperwork in a detail oriented and organized manner.
- Type communication notes, update medical records.
- Provide exceptional customer support by addressing inquiries and resolving issues promptly
Qualifications:
- Previous experience working in a veterinary, dental or medical office is preferred
- Strong clerical skills, including filing, typing, and data entry
- Excellent customer service skills with the ability to communicate in a friendly and effective mannor with clients and coworkers.
- Proficient in using computer software such as email, scheduling and record keeping software.
- Familiarity with phone systems and ability to handle multiple phone lines
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
-Ability to work independently and as part of a team.
-Strong problem-solving skills and ability to handle difficult situations with professionalism.
If you are a motivated individual with a passion for providing excellent customer service and kind, compassionate client and patient care, we would love to hear from you! Apply now to join our team as a Front Desk Receptionist.
Job Type: Full-time
Pay: From $12.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Ability to Relocate:
- Wagoner, OK 74467: Relocate before starting work (Required)
Work Location: In person
Salary : $12
