What are the responsibilities and job description for the Veterinary Client Service Representative position at Animal Emergency & Referral Center of Minnesota?
The Animal Emergency & Referral Center of Minnesota (AERC-MN) is looking for Full-Time Client Service Representatives to add to our team. If you are a services professional that cares intensely about everything you do, are present, and are respectful of people's differences, this position is for you!
Why AERC?
AERC-MN stands as a distinguished AAHA-accredited emergency and specialty hospital, proudly owned by local veterinarians. Operating two 24 / 7 facilities within the Twin Cities area, alongside a dedicated Urgent Care Center, we prioritize building meaningful connections within our community rooted in kindness, dignity, and mutual respect.
We foster a supportive and inclusive company culture that emphasizes a healthy work-life balance and personal growth.
We are generous with our high fives and encourage one another to think outside the litter box when it comes to problem-solving.
We believe that mistakes are simply purr-fect opportunities to learn and that difficult cases help us grow our skills & knowledge.
If you actively seek and share new knowledge, assume best intentions of your colleagues, and care intensely about everything you do, you will be an instrumental value to the AERC-MN team.
Role Title : Client Service Representative
Department : Services
Shift : Day
Shift Differential : Eligible
Schedule : Weekends required, no more than 50% per month. Holidays are required, no more than four per year.
Benefits : Medical, Dental, Vision Insurance provided at up to 80% covered by AERC. Short-Term, Long-Term Disability, Life Insurance, and EAP provided at no additional cost to you. PTO accrual based on tenure. Uniform, Pet, Continued Education stipends and so much more!
The primary function of the Client Service Representative (CSR) is to provide excellent client service through passionate and professional handling of a variety of client interactions, as well as the daily operations related to the client's first impression of the organization. Additionally, the CSR is expected to promote professional growth through education and learning opportunities.
Your Skills & Experiences : Who are we looking for?
Teamwork and Development
- You are proactive, supportive, and collaborative.
- You share knowledge, promote positivity, and take personal responsibility for your professional development.
- You are eager to recommend process improvements, as well as value opinions that may be different than yours.
- You seek and value open, honest communication and constructive feedback in a timely manner.
Client Service
Continued Professional Development
How to Apply :
So, what are you waiting for? Click that apply now button and get started! We make every effort to respond within three business days, so we won't keep you waiting.
By submitting this application, I certify that all information I have provided is true and complete. I understand that any false information or omission may disqualify me from further consideration for
employment and may result in my dismissal if discovered at a later date.
I understand that the employer may request an investigative consumer report from a consumer reporting agency. This report may include information as to my character, reputation, personal characteristics, and mode of living obtained from neighbors, friends, former employers, schools, and others. I understand I have a right to make a written request within a reasonable time for the disclosure of the name and address of the consumer reporting agency so that I may obtain a complete disclosure of the nature and scope of the investigation. I authorize the investigation of any or all statements contained in this application to provide relevant information and opinions that may be useful in making a hiring decision. I release such persons and organizations from any legal liability in making such statements.
I UNDERSTAND THAT THIS APPLICATION OR SUBSEQUENT EMPLOYMENT DOES NOT CREATE A CONTRACT OF EMPLOYMENT NOR GUARANTEE EMPLOYMENT FOR ANY DEFINITE PERIOD OF TIME. IF EMPLOYED, I UNDERSTAND THAT I HAVE BEEN HIRED AT THE WILL OF THE EMPLOYER AND MY EMPLOYMENT MAY BE TERMINATED AT ANY TIME, WITH OR WITHOUT CAUSE AND WITH OR WITHOUT NOTICE.
I have read, understand, and by my submittal of the application, consent to these statements.
Salary : $18 - $25
