What are the responsibilities and job description for the Hospital Administrator position at Animal Emergency & Specialty Center of Chattanooga?
Department: Administrative
Location: Chattanooga, Tennessee
Are you a seasoned veterinary professional with a passion for leadership, innovation, and operational excellence? Animal Emergency & Specialty Center of Chattanooga, part of the Innovetive Petcare family, is seeking an experienced Veterinary Hospital Administrator to join our dynamic, high-performing team. We are a rapidly growing specialty and emergency veterinary hospital committed to delivering exceptional medical care and an outstanding client experience. As we continue to evolve, we need a visionary leader who thrives in a fast-paced, high-functioning environment and can lead our team in achieving operational excellence and superior patient care.
Animal Emergency & Specialty Center of Chattanooga is more than just a veterinary hospital – we are a family of dedicated professionals committed to excellence in veterinary medicine and client service. We offer a collaborative, growth-focused work culture, where you will have the opportunity to lead a passionate team in a thriving and supportive environment. As part of Innovetive Petcare, we are a part of an innovative network of specialty and emergency veterinary hospitals, constantly pushing the boundaries to offer the best possible care for our patients.
Join Us in Leading the Future of Veterinary Care:
At Animal Emergency & Specialty Center of Chattanooga, you'll have the opportunity to lead a skilled and compassionate team in providing life-saving care to pets in need. If you're ready to make an impact in the veterinary field and are looking for a challenging yet rewarding leadership opportunity, we want to hear from you!
Wage: Starting at $100,000.00 annually, plus an annual performance bonus based on overall hospital performance and individual goals that are met.
Schedule:A five-day workweek is required, with flexibility to cover various shifts as needed. The schedule will include occasional evenings, overnight shifts, weekends, and holidays to ensure availability and support the hospital's 24/7 emergency and specialty care needs
What We Offer
At Innovetive Petcare, we believe in creating a thriving work environment that supports both professional and personal growth. As a part of our team, you can expect:
Competitive Salary & Performance-Based Bonuses: Enjoy a salary that reflects your experience, along with performance-based incentives.
HeadStart Program: Tuition reimbursement for recently completed AVMA-accredited Veterinary Technology programs to encourage continuous education and professional growth.
CE Opportunities: Paid Continuing Education (CE) time off (PTO) and financial support for CE courses to stay current with advancements in veterinary medicine.
Licensure Reimbursement: We support your career development by reimbursing licensure fees for veterinary technicians and administrators.
Work-Life Balance: Paid time off (PTO), flexible scheduling, and a supportive environment designed to promote a healthy work-life balance.
Hospital/Veterinary Discounts: Enjoy discounts on veterinary services, products, and medications for your pets.
Growth Opportunities: As part of a large and rapidly growing corporate veterinary practice, you'll have ample opportunities for career advancement within the organization. We believe in promoting from within and investing in our team members.
Relocation Assistance: If you're moving to the area, we provide relocation assistance to make your transition seamless.
As the Veterinary Hospital Administrator, you will play a pivotal role in the success of our hospital, driving operational efficiency, ensuring the highest quality of patient care, and fostering a positive work culture. Your responsibilities will include:
Leadership & Operational Management: Lead the daily operations of the veterinary hospital with a focus on excellence, ensuring the hospital runs smoothly and efficiently. Oversee all hospital activities, including patient flow, client care, and staff coordination.
Team Development & Training: Mentor and develop a diverse team, including veterinary technicians, support staff, and client service teams. Lead recruitment efforts and ensure ongoing training in advanced veterinary skills (e.g., anesthesia monitoring, surgery prep, post-op care). Foster a culture of learning and professional growth.
Financial Oversight: Manage hospital budgets, financial goals, and cost controls. Analyze financial data and work collaboratively to improve profitability without compromising quality of care. Make data-driven decisions to ensure the financial health of the hospital.
Client Care & Communication: Ensure the highest level of client satisfaction by overseeing client communications and service delivery. Actively engage in resolving client concerns, ensuring transparency, and building lasting relationships with clients.
Quality Control & Compliance: Ensure the hospital operates in compliance with veterinary, health, and safety regulations. Maintain high-quality standards in all aspects of hospital operations and patient care.
Human Resource Management: Oversee recruitment, hiring, onboarding, and retention of top talent. Create a positive, supportive work culture that aligns with Innovetive Petcare's core values, emphasizing teamwork, employee well-being, and work-life balance.
Operational Excellence & Efficiency: Manage scheduling, inventory control, and workflow optimization. Ensure timely patient care and hospital efficiency to meet the demands of a busy specialty and emergency practice.
Cross-Clinic Collaboration: Collaborate with other leaders within the Innovetive Petcare network to implement best practices, share resources, and continuously elevate the level of care provided across the system.
We are seeking an experienced professional with a proven track record in veterinary practice management, specifically in a specialty or emergency veterinary environment.
Experience: Minimum of 5 years of veterinary experience, with at least 2-3 years in a leadership or managerial role within a veterinary or healthcare setting. Strong preference for experience in emergency or specialty practice (SP/ER).
Education: Bachelor's degree or equivalent experience is preferred. CVPM (Certified Veterinary Practice Manager) certification is a strong asset.
Skills & Competencies:
Leadership: Proven ability to lead and motivate a diverse team in a fast-paced, high-stakes environment.
Communication: Strong interpersonal skills with the ability to communicate effectively with clients, staff, and senior leadership. Compassionate and professional in all interactions.
Problem-Solving: Excellent critical thinking and decision-making skills, with the ability to address challenges creatively and efficiently.
Financial Acumen: Experience managing budgets, financial goals, and cost controls within a veterinary or healthcare setting.
Technological Proficiency: Familiarity with veterinary practice management software (PIMS), electronic medical records (EMRs), and general office technologies.
Growth Mindset: A forward-thinking approach, constantly striving to innovate and improve, with a focus on creating a culture of learning and development.
Salary : $100,000
