What are the responsibilities and job description for the Hospital Front Desk Associate position at Animal Health Services of Cave Creek?
Key Duties and Responsibilities:
This role includes a variety of key duties and responsibilities, such as:
Essential Qualifications:
To be successful in this role, you will need:
This role includes a variety of key duties and responsibilities, such as:
- Providing excellent customer service to patients and pet owners.
- Scheduling appointments and managing lobby flow.
- Handling basic medical emergencies for pets and their owners.
- Processing medication pickups, inquiries, and providing information about services and products.
- Managing data in practice management software, including billing and accounts.
- Supporting retail sales, weighing pets, processing faxes, and maintaining records.
- Reconciling cash drawer and performing end-of-day duties.
Essential Qualifications:
To be successful in this role, you will need:
- A High school diploma or equivalent.
- Knowledge of clerical procedures and ability to organize files and records.
- Excellent customer service skills, providing courteous and prompt assistance.
- Accurate cash handling and cashiering abilities.
- Strong multitasking skills with attention to detail.
- Flexibility in scheduling, including weekends and holidays.
