What are the responsibilities and job description for the Pet Care Coordinator position at Animal Health Services of Cave Creek?
Day-to-Day Activities:
This role involves a range of day-to-day activities, including:
Working Environment:
This role is based at Animal Health Services of Cave Creek and involves working in a fast-paced environment with a focus on delivering exceptional customer service.
This role involves a range of day-to-day activities, including:
- Providing exceptional customer service to patients and pet owners.
- Scheduling appointments and managing lobby flow.
- Handling basic medical emergencies for pets and their owners.
- Processing medication pickups, inquiries, and providing information about services and products.
- Managing data in practice management software, including billing and accounts.
- Supporting retail sales, weighing pets, processing faxes, and maintaining records.
- Reconciling cash drawer and performing end-of-day duties.
Working Environment:
This role is based at Animal Health Services of Cave Creek and involves working in a fast-paced environment with a focus on delivering exceptional customer service.