What are the responsibilities and job description for the Receptionist position at Animal Hospital?
Key Responsibilities:
- Client Interaction: Greet clients and their pets with warmth and professionalism, both in person and over the phone.
- Appointment Management: Schedule and confirm appointments, manage the clinic's calendar, and coordinate follow-up visits.
- Record Keeping: Maintain accurate and up-to-date client and patient records, including medical histories and billing information.
- Communication: Respond to client inquiries via phone and computer, relay messages to appropriate veterinary staff following the chain of command, and provide information on clinic services.
- Financial Transactions: Process payments, manage invoicing, and handle billing inquiries.
- Office Maintenance: Keep the reception area clean and organized
- Support Team: Assist veterinarians and veterinary technicians with various tasks as required, ensuring the smooth operation of the clinic.
Job Type: Full-time
Benefits:
- Employee discount
- Paid time off
Schedule:
- Day shift
Ability to Relocate:
- Lewisburg, WV 24901: Relocate before starting work (Required)
Work Location: In person
