What are the responsibilities and job description for the Veterinary Receptionist/ Customer Service Representative position at Animal Medical Center of New Braunfels?
We are a 3 doctor, privately owned, full-service veterinary hospital in New Braunfels, looking to add one to two full time receptionists to our growing team. A part-time position may be considered for highly qualified candidates.
We are looking for a candidate with a long-term commitment goal, a fairly open schedule, and a desire to form relationships with our clients and their pets to help us provide the best care possible for them.
Receptionist hours are anywhere from 3 to 5 days a week, between 7 am and 6 pm Monday-Friday and 7:30 am and 12 pm on Saturday. Full time receptionists will be scheduled for between 32 and 40 hours per week.
Saturdays are on a rotating schedule (usually every other Saturday).
We try to be flexible and accommodate special scheduling needs, however, availability at 7 am at least 3 days a week is a must for surgery check-ins.
Required Skills include:
A positive energy and team mentality are a must! A go-getting attitude and outgoing personality are a necessity!
excellent verbal and written communication
answer phone calls and schedule appointments with efficiency
able to navigate or quickly learn to navigate a veterinary software system (we use Vetter)
handle and process payments for services; correctly build estimates and invoices for services
develop a knowledge of common products and protocols
develop a knowledge of boarding and grooming policies and procedures
basic pet-handling skills and ability to lift up to 50 pounds if needed
Applicants with veterinary reception experience will be interviewed first. Experience in a veterinary practice not required but highly recommended.
Please email your resume to us, and we look forward to conversing with you!
Job Type: Full-time
Job Type: Full-time
Pay: $15.50 - $17.50 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Day shift
- Monday to Friday
- No nights
- Weekends as needed
Work Location: In person
Salary : $16 - $18