What are the responsibilities and job description for the Visitor Service Liaison position at Animal Rescue League of Boston?
Are you mission-driven and interested in working to support animal welfare? The Animal Rescue League of Boston (ARL), one of New England’s leading animal welfare organizations, is seeking a full-time Visitor Service Liaison to join our organization. This position is based out of our Brewster (Cape Cod) location. This position is scheduled for 30 hours per week (benefits eligible), with a schedule of Wednesday through Saturday, 12:30pm to 6:30pm.
Who we are:
Pets are family. This belief is at the heart of everything we do at the Animal Rescue League of Boston. We are the first female-founded animal welfare organization in Massachusetts and are proud to carry on a legacy of kindness and compassion, helping more than 20,000 animals annually since 1899. Recognized for our innovative, award-winning programs that go beyond sheltering, we address the root causes of the issues facing animals and the people who love them. By partnering with communities, we help animals heal and thrive, keep pets and people together, and protect animals from harm.
What we offer:
- Competitive salary;
- Paid time off, including holidays, vacation, sick, personal days;
- Health, dental, and vision insurance;
- Retirement plan with employer matching program;
- Generous pet care reimbursement and discounts;
- The opportunity to work with a great team of colleagues who give their all every day!
What you will do:
Use your skills to make a difference by becoming a part of one of the best and oldest animal welfare organizations! Here’s how:
- Welcome and assist visitors, donors, and clients at the Brewster Animal Care & Adoption Center lobby in a friendly and courteous manner;
- Answer the telephone promptly, provide callers with excellent customer service, take messages, and transfer calls as needed;
- Respond to general inquiry emails as they arrive to shared inboxes;
- Receive and process monetary donations;
- Manage flow of foot traffic in the Brewster Animal Care & Adoption Center as needed during open hours.
The schedule for this position is 30 hours per week: Wednesday through Sunday, 12:30pm to 6:30pm.
