Assistant Manager

Position Title: Assistant Manager

Job Type: Special Full-time, Non-Exempt, Hourly, 40 hrs/week

Purpose of Position: Working closely with the Operations Manager and all other staff, the Assistant Manager is primarily responsible for all duties directly related to operations of the Buena Vista and Salida facilities. The Assistant Manager provides weekend oversight of staff with regard to animal intakes, care, enrichment and outcomes while ensuring collaborative teamwork and cooperation among the staff. The Assistant Manager will also be involved in continuing development of shelter operations and staff.

Position Summary: The Assistant Manager reports to the Operations Manager. The Assistant Manager is highly capable of handling a wide range of animal care-related tasks, and can work independently with minimal supervision. The Assistant Manager must be exceedingly well organized, motivated, possess a strong work ethic, strong communication skills, and must enjoy resolving the animal care challenges that accompany an animal welfare organization.

Essential Responsibilities:

• As a member of the management team, the assistant manager stands in for the operations manager in his/her/their absence and has decision-making responsibilities that affect those he/she/they directly manage.
• Oversees and ensures proper training of Animal Care Technician (ACT) and Administrative Associate staff members including but not limited to: general animal care, adoption procedures and PetPoint.
• Monitors staff performance outlined in job descriptions and pursuant to organizational policies and procedures and assists with annual evaluations.
• Assists with the coordination of regular staff meetings in conjunction with the Executive Director and Operations Manager.
• Assists with the development and implementation of Ark-Valley Humane Society operational policies and procedures, supportive documentation and ongoing staff training.
• Assists with ongoing animal evaluation, intake, medical care, enrichment, and adoption program efforts.
• Assists with the development, implementation, and review of animal behavior disclosures, animal training protocols, animal enrichment practices, behavior assessment, and at-risk animal forms.
• Oversees the accurate and timely completion of all dog/cat files and data entry, including PetPoint and online adoption resources.
• Participates in the interview and selection process of professional, proactive and capable staff.
• Assists with staffing and disciplinary needs such as hiring/firing/suspending/probation.
• Assists bookkeeper with compiling of cremation billing.
• Assist veterinarian with euthanasias as needed.
• Creates a bi-weekly email publication to provide regular updates and communications to volunteers and supporters.
• Animal Care Tech duties (below) and additional tasks as assigned.
• Expected to work extra hours as workload or emergency situations require.

Other:

• Follows all proper kennel and common area cleaning and disinfection procedures.
• Provides and assists with direct care and handling of cats, dogs and other shelter pets, including but not limited to cleaning, feeding, administering medications, treatments, and surgical assisting when needed.
• Is trained to and rotates through all operational areas of the shelter, including Reception Area, Adoptable Cat Room, Crematory, Adoptable Dog Room, and Isolation Areas.
• Provides and assists with pet medical evaluations including but not limited to feline and canine blood testing, animal physical examinations, vaccinations and microchipping.
• Monitors the overall health and behavior of shelter pets including providing exams, aging, blood draws, vaccinations, microchipping, and assisting with bloodwork and in-house lab tests.
• Enters data and maintains records of shelter pets, animal histories, behavioral evaluations, medical records, and animal outcomes.
• Supports the Foster Program including, but not limited to: placing shelter animals into foster homes as needed, acting as a point of contact for fosters, ensuring foster homes are stocked with supplies, obtaining behavioral and photo/video updates for animals, coordinating any medical needs for animals while in foster care.
• Provides behavior modification, training, enrichment and compassionate care to shelter pets.
• Provides pet cremation services, including intake of pets for cremation, operation of cremation unit, processing cremains, and cremation record keeping.
• Provides customer service including but not limited to pet intakes, reclaims, pet retention and adoption counseling, lost and found listings, and spay/neuter program information.
• Provides direction and training to volunteers with tasks assisting with general shelter duties.
• Provides content for AVHS Facebook page including: marketing for shelter animals and shelter programs as needed.
• Assists with maintenance and distribution of food for AVHS’s Community Food Pantry. This includes, but is not limited to: packaging and labeling food for distribution at local food drives, assisting with AVHS food drives, delivering food to community member’s homes as needed.
• Provide input towards AVHS policies and procedures.
• Other duties as assigned.

Education and Experience:

• High School diploma or GED equivalent required. Associates or bachelors degree is desirable.
• Valid driver’s license required.
• Experience working in an animal shelter or with animals in a professional capacity is required.
• Commitment to the mission, vision, goals and success of AVHS and embodiment of PAWS culture and Tenets of Socially Conscious Sheltering.
• Management or equivalent work experience is highly preferred.
• Strong organizational, multi-tasking, time management, and communication skills.
• Ability to independently and collaboratively solve problems.
• Must have previous computer experience and ability to learn new software, including an understanding of basic operating systems, word processing, photography, spreadsheets, and databases. Performs general office procedures including but not limited to answering the phone, emails, daily log reports, data entry and filing.

Work Conditions and Physical Requirements: Handle and restrain animals of various sizes, weights, and temperaments. Subject to animal bites or scratches. Work performed in high noise level areas. Exposure to cleaning chemicals, fumes, dust, animal dander, and feces. Physical efforts require constant bending, stooping, standing, climbing stairs, and walking. Frequent lifting of animals and objects with reasonable accommodation.

Full Time Benefits:

• AVHS-paid Medical, Dental, and Vision Insurance
• AVHS-paid Life and AD&D Insurance
• Paid Time Off (PTO)
• Holiday Pay
• Retirement Benefits through the Colorado Secure Savings Program
• Free Core Vaccines for Personal Pets (Excluding rabies vaccines)
• Free Cremation Services for Personal Pets
• At-Cost Medications, Medicated Food, and Microchipping For Personal Pets
• Pet-Friendly Workplace

Work Schedule: Wednesday-Saturday, occasional Sundays required as staff training needs arise.

Compensation Rage: $25.30-$32.89/hour with a hiring range of $25.30-$29.10, DOE.

To apply send a cover letter, resume, and three professional references to: