Failure Analysis Engineer - New Grad

Why join us:

Anker Innovations is a global leader in smart charging technologies and a developer of consumer products for the home, car, and mobile life. Founded in 2011, we are committed to shaping the consumer electronics brand in the global marketplace, bringing innovative, technologically savvy leading products to consumers around the world. We've brought our products to 100 countries and regions with more than 140 million users and a revenue of 2 billion USD in 2022.

Anker Innovations has successfully built Anker, a world-renowned high-end innovative charging brand, and launched intelligent hardware brands such as Eufy, Nebula, and Soundcore to further explore smart charging, smart voice, home security and other categories, bringing leading products with technological charm and 1400 intellectual property rights to the market, to ensure that our products continue to be popular.

Today, we have 4000 employees in 15 offices across North America, Europe, Australia, Asia, LATAM and the Middle East and the proportion of R&D personnel up to 50%. We are always looking for top talent like you to join us!

For more information, please visit: https://us.anker.com/

Location: On-Site at our Los Angeles warehouse location

ANKER DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. PLEASE DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED ANKER'S IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, etc.) NOW OR IN THE FUTURE.

Responsibilities:

1. Fault Diagnosis & Localization

• Responsible for functionality testing and failure analysis of returned products (RMA) in the U.S. market.
• Utilize precision instruments (oscilloscope, multimeter, Bluetooth tester, microscope, etc.) and fault detection tools, along with software apps, to reproduce failures and perform preliminary component-level failure localization.
• Conduct product disassembly and physical diagnostics (e.g., solder joint inspection, component stress testing) to identify root causes of failure (such as component aging, design defects, or environmental stress anomalies)

2. Cross-Team Technical Collaboration

• Work closely with R&D and quality teams in China, providing failure analysis data support to drive production improvements, design enhancements, and process optimizations.
• Participate in failure analysis technical meetings between China and the U.S., ensuring a clear and structured problem transmission process.

3. Knowledge Management & Continuous Improvement

• Contribute to the internal knowledge base by producing standardized failure analysis reports, documenting key failure modes and root causes.
• Maintain and refine the failure analysis knowledge database, ensuring continuous improvement in failure characteristics identification and corrective actions.

Qualifications:

• Bachelor’s degree or above in Electrical Engineering, Automation, Materials Science, or Mechanical Engineering.
• Bilingual in English and Chinese preferred.
• Candidates with internship experience in electronic product failure analysis are preferred.
• Proficiency in using testing equipment (oscilloscope, multimeter, load tester, etc.).
• Familiarity with basic soldering techniques and assembly/disassembly of electronic products.
• Ability to follow SOPs (Standard Operating Procedures) and use diagnostic apps and tools to set up failure analysis environments and execute test plans.
• Ability to apply 5Why or FTA (Fault Tree Analysis) methodologies for troubleshooting.
• Comfortable working across time zones and participating in virtual meetings with the team based in China (about 2 times per week).

Perks of Benefits:

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

- 10 Days Company Recognized Holidays

- Paid time Off - up to 15 Days

- 401(k) and company match

- Medical & Dental & Vision Insurance Coverage

- Donation Match

- Employee Assistant Program

【For Pay Transparency】Compensation Description

The salary range for this position is between $69,000 to $80,000.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/ incentives/ restricted stock units.

Anker Innovations is committed to a diverse and inclusive workplace. Anker Innovations is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Please contact hr-recruit@anker-in.com if you have any questions.