What are the responsibilities and job description for the Customer Service Manager - State Farm Agent Team Member position at Ann Haviland - State Farm Agent?
Job Description
Job Description
Benefits :
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Customer Service Manager Elevate Your Career with Ann Havilands Office!
Are you a dynamic leader passionate about delivering exceptional customer experiences ? Do you thrive in a fast-paced, people-first environment where your skills make a real impact? If so, we invite you to join our team as a Customer Service Manager at Ann Havilands Office!
In this role, you will be the driving force behind our customer service success , leading a dedicated team while ensuring every client interaction reinforces the strength of our agency. Your leadership, problem-solving abilities, and commitment to excellence will not only shape the customer experience but also open doors to career growth and advancement within our agency.
Why Join Us?
Career Growth : We believe in promoting from withinsales-minded candidates will have exciting internal advancement opportunities.
Impactful Work : Help individuals and families protect what matters most.
Supportive Team : Join a collaborative, high-energy work environment where your contributions are valued.
Stability & Success : Be part of a reputable and growing insurance agency that invests in its people.
Your Key Responsibilities :
Lead, train, and mentor a top-performing customer service team .
Develop and implement customer service strategies to enhance client satisfaction.
Handle escalated customer concerns with professionalism and problem-solving expertise.
Coordinate seamlessly with other team members to deliver outstanding service .
What Were Looking For :
Insurance Licensing & Prior State Farm Experience (Required)
5 Years in Customer Service (2 in a leadership role preferred)
Strong leadership, communication, and organizational skills
Passion for helping people and creating solutions
If youre ready to lead with purpose, inspire a team, and grow your career , wed love to hear from you! Apply today and become part of something great.
