Manager, Clinical Quality & Safety

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Location

Ann & Robert H. Lurie Children's Hospital of Chicago

Job Description

General Summary:

The Manager, Clinical Quality and Safety is responsible for ensuring the highest standards of patient care, quality, and safety across Lurie Children’s. The manager will lead the Clinical Quality Coordinators focused on driving clinical excellence, risk reduction, and continuous improvement initiatives. The Manager Clinical Quality and Safety will collaborate closely with nursing leadership, medical staff, and interprofessional teams to establish and uphold evidence-based practices, enhance patient safety, and align hospital operations to exceed quality and safety standards. The Manager will foster a culture of accountability, transparency, and proactive patient safety, directly impacting patient outcomes and the overall quality of care delivered. This position requires a strategic, results-driven approach to quality management, a deep understanding of clinical care delivery, and a commitment to creating an environment where patient safety and continuous improvement are prioritized across the organization.

Essential Job Functions:

• Leadership & Supervision: Lead, mentor, and supervise the Clinical Quality Coordinators. Provide guidance on performance, development, and training. Lead quality and safety initiatives at the meso and macro system level.
• Quality & Safety Oversight: Oversee the development, implementation, and monitoring of hospital-wide quality and safety initiatives within the nursing and allied health teams, ensuring adherence to regulatory standards, and evidence-based practices.
• Data Collection & Analysis: Collect, analyze, and interpret quality and safety data to identify trends, gaps, and opportunities for improvement. Present findings to leadership and staff to drive decision-making and enhance patient care outcomes.
• Performance Improvement: Lead continuous quality improvement (CQI) initiatives aimed at reducing adverse events, improving clinical outcomes, and optimizing patient safety. Utilize Lean, Six Sigma, or other improvement methodologies as appropriate.
• Patient Safety Culture: Foster a culture of safety across the hospital by promoting transparency, reporting, and learning from incidents, near misses, and sentinel events. Work closely with departments to implement root cause analyses and corrective actions.
• Collaboration: Work collaboratively with other nursing leaders, medical staff, and multidisciplinary teams to align quality and safety initiatives with hospital goals. Serve as a resource for staff and leaders on clinical quality and patient safety matters.
• Education & Training: Provide education, training, and professional development opportunities to nursing and allied health team members on quality and safety standards, policies, and best practices. Promote ongoing learning about new developments in the field.
• Policy & Procedure Development: Assist in the development and review of hospital policies and procedures related to clinical quality and safety. Ensure that these are evidence-based and aligned with industry standards.
• Communication: Strong verbal and written communication skills, with ability to influence and lead through change. Ability to develop and maintain relationships across many teams and negotiate needed changes that impact quality and safety. Communicates efficiently and effectively with nursing senior leadership team in order to meet the needs of patients and nursing and allied health team members.
• The authority to hire, separate, promote, demote, write and administer performance evaluations.
• Other job functions as assigned.
  
  

Knowledge, Skills and Abilities:

• Education
• Master’s degree required.
• Minimum of a baccalaureate in nursing required.
• Certification/Licensure/Registration
• Current Registered Nurse license in the state of Illinois required.
• ANCC approved specialty certification within one year of hire.
• Quality and/or safety certification preferred.
• Years of Relevant Experience
• Minimum of 5 years of nursing experience, with at least 2 years in a leadership role focused on quality, safety, or risk management.
• Strong knowledge of clinical quality improvement, patient safety practices, and regulatory requirements.
• Experience leading a team and working with interdisciplinary groups in a healthcare setting.
• Computer Skills
• Proficient in Microsoft Office suite
  

Education

Bachelor's Degree: Nursing (Required)

Pay Range

$99,840.00-$164,736.00 Salary

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• Tuition assistance
• Student loan servicing and support
• Adoption benefits
• Backup Childcare and Eldercare
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Discount on services at Lurie Children’s facilities
• Discount purchasing program
  
  

There’s a Place for You with Us

At Lurie Children’s we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints — recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.

Lurie Children’s and its affiliates are equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

Support email: candidatesupport@luriechildrens.org