What are the responsibilities and job description for the Hotel Front Desk Agent position at Anna & Bel?
In the heart of Fishtown, an 18th-century former women’s asylum has been beautifully transformed into a luxury boutique hotel. Tucked away in the quiet crossroads of Susquehanna and Belgrade, Anna & Bel is just steps from everything Fishtown has to offer. With timeless elegance and contemporary charm, the hotel blends its rich history with modern amenities. From the inviting warmth of the heated outdoor pool to sun-drenched balconies, Anna & Bel offers a serene oasis that inspires and delights, a true escape from the hustle of daily life.
Anna & Bel is committed to:
- Entrepreneurship: Just as this building was revitalized with vision and innovation, we foster a culture that celebrates creative solutions and supports new ideas for our guests and team alike.
- Connection: We believe in creating meaningful relationships through personalized service and a welcoming atmosphere, fostering a sense of belonging for everyone who enters our doors.
- Excellence in Service: We go beyond expectations with attention to detail and a proactive approach to delighting guests with thoughtful, personalized touches at every turn.
- Community: As proud members of the Fishtown neighborhood, we are committed to celebrating its culture, supporting local businesses, and creating a space that brings people together.
THE ROLE
Front Desk Agent AKA House Manager
A House Manager at Anna & Bel is more than just a host — they are a cornerstone of our luxury boutique experience. From offering a warm welcome to ensuring a seamless departure, this role requires someone who thrives in a tech-forward environment while maintaining the charm and hospitality expected in a boutique setting. Our team members are not just service providers; they embody the essence of Anna & Bel and fit naturally into the elegant yet approachable atmosphere of our hotel.
