What are the responsibilities and job description for the Switchboard Operator - Per Diem, Nights position at Anna Jaques Hospital?
Job Type: Per Diem
Time Type: Part time
Work Shift: Day (United States of America)
FLSA Status: Non-Exempt
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Job Description:
Join Anna Jaques Hospital (AJH), a distinguished not-for-profit community hospital nestled in the picturesque coastal community of Newburyport, Massachusetts. Since 1884, AJH has been a cornerstone of healthcare excellence in the Merrimack Valley, North Shore, and Southern New Hampshire regions, renowned for our commitment to high-quality care and exceptional patient satisfaction. Located just 35 miles northeast of Boston, AJH offers the perfect blend of a supportive community hospital environment and the vast opportunities that come with being part of Beth Israel Lahey Health, one of the largest healthcare systems in the region. As a member of our team, you'll be part of a network of over 39,000 caregivers and staff dedicated to providing extraordinary care to more than 1.7 million people from 150 cities and towns across Eastern Massachusetts and Southern New Hampshire. Discover a rewarding career at AJH, where you can make a meaningful impact within a close-knit community while advancing your professional growth within a thriving healthcare system.
Are you ready to become a part of our dynamic team?
Responsibilities include but are not limited to:
- Relays incoming, outgoing and interoffice calls using the telephone switchboard.
- Relays information over paging and beeper systems as needed.
- Displays patience and tact when dealing with hospital personnel.
- Presents the department in a positive manner to visitors, vendors, and hospital personnel.
- Maintains confidential patient and department information.
- Manages emergency situations for fire and safety as they arise.
- Responds immediately to Code Blue calls and completes necessary communication.
- Responds immediately to Code Red, Code 444 phone calls and alarms. Completes necessary communications.
- Responds to Maintenance, Security and Code Alert alarms immediately and completes necessary communication.
- Log all information in logbook as required.
- Trains new switchboard operators as assigned by the chief information officer.
- Attends all mandatory departmental and hospital in-services. Follows written goals and objectives.
Scheduled Hours: Per Diem
Work Shift: 1 Sunday day shift a month, nights and weekend shifts as needed.
Education Required: High School Diploma or equivalent required.
Experience: One to two years in general switchboard experience preferred.
Benefits working at Anna Jaques Hospital:
- Tuition Reimbursement
- Career Development and Opportunities
- Free On-Site Parking
- Discounts/Savings on various businesses.
- Health and Wellness activities
Apply today and learn more!
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
