What are the responsibilities and job description for the JWA Program Manager position at Anne Arundel Workforce Development Corp.?
Job Type
Full-time
Description
Job Summary
The JWA Manager is responsible for overseeing the program that provides opportunities for TANF and SNAP recipients to acquire or improve their skills, improve career opportunities, and reach financial self-sufficiency.
Requirements
Essential Functions and Responsibilities
- Directs daily operations of Jobs Work! Arundel program to ensure quality career coaching is utilized and activities are conducted in compliance with eligibility, performance requirements and stated outcomes.
- Implements the best practices of career coaching, job development and case management. Create and implement annual program plan, to include timelines, milestones, and deliverables.
- Develops and maintains relationships with community partners and stakeholders.
- Develops strategies for collaboration across AAWDC departments and divisions.
- Works in conjunction with other AAWDC departments / programs to ensure that all AAWDC customers obtain quality workforce training and employment assistance services.
- Ensure program maintains accurate and accessible records to facilitate reporting of performance data and outcomes, as required by grantors.
- Ensures the accurate and timely reporting of performance measures, as required by AAWDC internal reporting requirements, grantor requirements, and stakeholder needs.
- Compile and complete detailed weekly and monthly reports, including program performance, staff activities, and financial expenditures, and present findings to internal and external stakeholders.
- Identifies demand-driven solutions to be implemented in programmatic efforts.
- Leads continuous improvement on program practices and outcomes based on lessons learned and industry trends.
- Performs supervisory functions to include interviewing, performance monitoring, and coaching, to ensure that compliance requirements are met.
- Provides constructive feedback, coaching, and training to employees experiencing performance challenges; employs and documents corrective actions as necessary in compliance with applicable policies, procedures, and regulatory requirements.
- Ensures that program staff and work environment present a professional image, consistent with AAWDC policies and procedures relative to attendance, external communications, professional appearance, etc.
- Oversees the coordination and / or participation in special events in collaboration with AAWDC internal and external partners as needed.
- Must have knowledge of program budgets and budget management.
Supervisory Responsibilities :
Qualifications
Education and Experience Requirements :
Knowledge, Skills, and Abilities :
Work Environment :
