What are the responsibilities and job description for the Mobile Veterinary Assistant/Receptionist position at Anne Fay DVM Mobile Vet?
Job Summary
We are seeking a compassionate and organized Veterinary Assistant/Receptionist to join our team. In this role, you will be the first point of contact for our clients and their pets, providing exceptional customer service. As a 100% mobile veterinary practice we travel to peoples homes and bring our services to them. The ideal candidate will possess a strong understanding of veterinary terminology and have a passion for animal care, ensuring that both clients and their pets feel welcome and well-cared for.
Responsibilities
- Greet clients and their pets upon arrival in their home ensuring a friendly and welcoming atmosphere.
- Schedule appointments and manage the clinic's calendar efficiently.
- Answer phone calls and respond to inquiries regarding services, medications, and pet care.
- Maintain accurate patient records and ensure all information is up-to-date.
- Process payments and handle billing inquiries with professionalism.
- Assist veterinary staff with medication administration as needed.
- Maintain cleanliness and organization of the reception area and waiting room.
- Communicate effectively with clients about their pets' needs, including follow-up care instructions.
Skills
- Knowledge of Cornerstone Veterinary Software
- Basic understanding of Microsoft Word
- Proficiency in veterinary terminology to facilitate effective communication with clients and staff.
- Experience in medication administration is preferred but not required; training will be provided.
- Skills in dog and cat handling to ensure safe interactions with pets
- Background as a veterinary assistant or technician is advantageous but not mandatory.
- Excellent customer service skills with the ability to empathize with pet owners during stressful situations to include home euthanasia
- Strong organizational skills to manage multiple tasks efficiently in a fast-paced environment.
- Reliable and Punctual
Join our dedicated team where your love for animals can shine through your work!
Job Types: Full-time, Part-time
Pay: $19.00 - $23.00 per hour
Expected hours: 30 – 35 per week
Benefits:
- Disability insurance
- Employee discount
- Flexible schedule
- Paid parental leave
- Paid time off
- Uniform allowance
Schedule:
- Day shift
- Weekends as needed
Ability to Commute:
- Niskayuna, NY 12309 (Required)
Ability to Relocate:
- Niskayuna, NY 12309: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $23