Remote Monitoring Professional

Job Summary
At Anne Grady Services we aim to be a leader within the disability space and are always looking to provide the most person-centered support we can to individuals we serve. We are seeking passionate people who are excited about the opportunity to provide an independent approach to caregiving for individuals with disabilities through Remote Support.

As a Remote Support Professional (RSP), you will provide virtual caregiving to multiple individuals from the Remote Support Center, while the individual’s live independently within their home. You will handle maintaining a safe and supportive environment for individuals remotely; while ensuring they are treated with dignity and respect.

You will work successfully within a team as well as professionally represent our agency to provide quality care focused on everyone's unique needs and care plan. It is important to note that interactions with individuals will occur remotely, so you will not be providing in-person support as an RSP.

Duties

• Remotely develop rapport with individuals and cultivate a safe and supportive relationship.
• Provide remote support and guidance for individuals as outlined in their Individual Care Plans
• Exercise sound judgment to ensure the safety and welfare of members-notify Site Manager of any situation developing or occurring in the home which could have a negative impact on the home’s operation or Individuals welfare and safety.
• Acknowledge and respond to all system alters within proper time frames, understand how to prioritize responses if multiple alters trigger at one time.
• Respond to safety concerns and dispatch Backup Support as needed.
• Serves as an advocate for individuals receiving remote support by making recommendations to the right Supervisor/administrator, in areas where changes, updates and modifications can improve the quality of Services/supports the member receives.
• Respects each Clients right to privacy and confidentiality.
• Understand and follow licensing requirements, Individual Care Plans, and Anne Grady polices and Procedures.
• Follow work schedule, show consistent attendance, adhere to core hours, and accurately record hours
• Manage and Report, platform errors, malfunctions, and other technical issues per policy and procedures.
• Work with Supervisor to maintain all your required certifications for the RSP position.

Skills

• High school graduate or GED required;
• Experience/Desire working with individuals with IDD and complex disabilities preferred
• Ability to work independently
• Current Ohio Drivers License with clean driving record
• Technical ability to work on computer including ability to document services
• Ability to react calmly in case of emergency
• Knowledge of Anne Grady Corporation policies regarding Community Programs and Remote Support required
• Knowledge of Medicaid regulations preferred
• Ability to flex hours as needed
• Ability to be a team player
• Understand licensing requirements, and Individual Care Plans
• Ability to push, pull, bend, stoop, and stand for extended periods of time
• Proficient in speaking, reading, and writing English
• Ability to successfully complete CPR/First Aid course
• Ability to communicate with Supervisor and co-workers
• Demonstrate aptitude for using computers, smartphones, tablets, etc.

Job Type: Full-time

Pay: $17.50 - $18.50 per hour

Expected hours: 40 per week

Benefits:

• Employee assistance program
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekends as needed

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Holland, OH 43528 (Required)

Work Location: In person

Salary : $18 - $19