What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Anne Lintz - State Farm Agent?

Job Description

Benefits :

Company parties
Training & development
401(k)
401(k) matching
Bonus based on performance
Opportunity for advancement
Paid time off

ROLE DESCRIPTION :

This is a career opportunity, whether you want to someday be a State Farm agent or if you're looking for a job to land as a career. As a customer service representative with the Anne Lintz team, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

Establish customer relationships and follow up with customers as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS :

Dedicated to customer service

Able to effectively relate to a customer, answer their questions, and anticipate their needs.

Excellent communication skills to assist customers and coordinate with other agency team members

Proactive in problem-solving

BENEFITS :

Hourly pay plus commission / bonus

Growth potential / Opportunity for advancement within my office

Paid time off (vacation and personal / sick days)

Valuable career-building experience

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Customer Service Representative - State Farm Agent Team Member

What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Anne Lintz - State Farm Agent?

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