What are the responsibilities and job description for the Content Management System Clerk position at Anonymous Employer?
Content Management System Clerk needed for an 18-month contract to hire opportunity with Yoh’s client located in Santa Clara, California.
The Big Picture – Top Skills You Should Possess :
Solid interpersonal skills
Strong analytical skills
Ability to quickly adapt to change
What You Will Be Doing :
Responsible for supporting the operational performance of the content management system (CMS) and the overall relationship between the CMS team and business partners
Regularly audit content to ensure alignment to content management principles, style guides, and business rules
Develop reports and analyze CMS data
Work closely with those who interact with the system to provide technical expertise and process improvement support to ensure consistent use of the CMS and improved productivity
Detail & accuracy are crucial to this role
Maintain administrative governance over the organization’s CMS, including identifying, troubleshooting, and resolving technical and user issues
Regularly audit content to ensure alignment to content management principles, style guides, and business rules
Identify, troubleshoot, and resolve technical and user issues
Manage migration of content libraries and processes into the CMS
Publish communications to users about methodologies, new features, downtime, upgrades, etc.
Develop and document processes and policies as needed to establish consistent use of the CMS
Prepare reports that are concise, intuitive, and actionable for end users and managers, as well as analyze CMS usage data, including monitoring and evaluating program effectiveness
Provide training on the system, processes, and policies to new CMS users
Provide support assigned projects, such as ensuring content management processes are effective
Actively participate in collaborative meetings with teams and other key stakeholders to support the day-to-day operational requirements
Engage and collaborate with IT to support successful testing of all system updates, upgrades, integrated tools, and other software integrated within the CMS
Recommend future improvements to the CMS including content management features, workflow, integrations, and user experience
What You Need to Bring to the Table :
3 years’ experience administering a CMS or similar tool or a Master Library & Information Sciences (MLIS) degree
Demonstrated abilities in developing and maintaining effective, positive working relationships with stakeholders
Strong organizational abilities, including the ability to coordinate multiple projects simultaneously in a fast-paced and challenging environment
Strong attention to details, deadlines and a passion for accuracy
Strong project management skills, including planning, scheduling, and communication
Self-reliant and capable of quickly solving problems and resolving conflicts at various levels
Bonus Points! Otherwise Known As Preferred Qualifications :
Ability to think critically and creatively and make decisions based on instructions and previous experience
Ability to quickly understand current business drivers and adapt as needed when challenges and opportunities arise
Exceptional verbal, written, listening and interpersonal skills
Experience with SharePoint, Teams, MS Office suite
Experience with Taxonomies is a plus
Bachelor Degree
What’s In It For You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you.
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