What are the responsibilities and job description for the To Go position at Another Broken Egg Cafe?
Join the #1 team in service and breakfast excellence at Another Broken Egg Cafe! We prioritize our team members and provide a supportive and empowering work environment where you can grow your career. Plus, no night shifts ever!
Benefits:
- Fantastic work-life balance: No night shifts, ever!
- Flexible scheduling
- Career growth opportunities within our rapidly expanding company
- Leadership development training
- Meal discount for team members
- Eligibility for health, dental, and vision insurance (for employees working 30 hours a week)
- Employer-paid life and AD&D insurance (for employees working 30 hours a week)
- Supplemental insurance options (for employees working 30 hours a week)
- Employee assistance program, providing support for various life circumstances
- Robust reward and recognition program
- 401(k) retirement savings program (eligibility after six months of employment)
About the Position:
As a To Go Team Member, you will coordinate our entire carry out station and ensure that our carry out guests have an exceptional dining experience. You will take phone orders, assist guests in choosing menu items, ensure order accuracy, pack orders, handle third party delivery orders, and deliver prompt and friendly service.
Key Responsibilities:
- Greet and assist carry out guests
- Take accurate orders over the phone, as well as online and delivery orders
- Answer phone calls in a friendly and prompt manner
- Enter orders into the computer system efficiently
- Estimate pick up times for guests
- Package food and beverages promptly and accurately
- Ensure all items are prepared correctly and in a timely manner, following our cafe's standards
- Communicate professionally with guests to determine their needs and help them with menu selections
- Handle cash and credit transactions accurately
- Practice safe food and beverage handling
- Address customer service issues promptly and escalate to management when necessary
- Assist in prepping sauces, stock, and catering orders
- Maintain cleanliness and organization of your work area
- Other duties as assigned
Job Qualifications:
- Neat and well-groomed appearance in company-approved uniform
- Proficient in operating POS computer systems and handling transactions
- Ability to read menu items
- Able to perform physical tasks such as reaching, bending, stooping, and cleaning duties
- Excellent phone skills and ability to hear
About us
At Another Broken Egg Cafe, we prioritize service, growth, integrity, and results. Our "Indulge in You" approach creates a positive and empowering atmosphere for our team members. Join us and experience why we are one of the fastest-growing full-service restaurant companies in America!
Note: Another Broken Egg Cafe is an Equal Opportunity Employer.
