What are the responsibilities and job description for the Front of the House Manager position at Another Broken Egg?
Another Broken Egg Cafe is hiring a Front of the House Manager at our new Gainesville location!
REQUIRED: MINIMUM OF 3-4 YEARS OF FOH EXPERIENCE AT A FULL SERVICE RESTAURANT
Join Our Team!
No Night Shifts Ever!
Summary/Objective
Front of the House Managers oversee the interview and hiring processes for positions such as servers, hosts, bussers, and bartenders. They also oversee, direct, and actively participate in the training of personnel in these positions.
Additionally, front of the house managers supervise the cleanliness and upkeep of the dining room and guest contact areas, including restrooms and any closet/coat check areas.
Finally, the front of the house manager supervises individual shifts, helping ensure that dining guests are served in a manner that meets the standards set by the restaurant.
Finally, the front of the house manager supervises individual shifts, helping ensure that dining guests are served in a manner that meets the standards set by the restaurant.
Essential Functions
Responsibilities include but are not limited to:
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Continuously touching tables and getting to know guests
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
- Oversees opening and closing tasks and balances daily cash drawers.
Required Skills/Permits
- 21 years old
- Serv Safe Certified
- Mast 12 certification
- Ability to lift at least 50 lbs
Required Education & Experience
- High school diploma or equivalent
- Proven work experience as a Restaurant Manager, Hospitality Manager or similar role
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Strong leadership, motivational and people skills
- Acute financial management skills
- BS degree in Business Administration; hospitality management or culinary schooling is a plus
Other Duties
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Additional Eligibility Qualifications
- Must be able to pass a pre-employment background check
- Drug Test
Work Authorization
This employee must be eligible to work in the United States and travel cross-border without restrictions if needed.
Job Type: Full-time
Pay: $40,000 - $50,000.00 per year
Schedule:
- Day shift
Supplemental Pay:
- Bonus opportunities
Work Location: In person
Salary : $40,000 - $50,000
