What are the responsibilities and job description for the Host position at Another Broken Egg?
Join the #1 team in service and breakfast excellence at Another Broken Egg Cafe! We prioritize our team members and provide a supportive and empowering work environment where you can grow your career. Plus, no night shifts ever!
Benefits
- Say goodbye to night shifts with our daytime schedule
- Flexible scheduling to accommodate your needs
- Opportunity for career growth with a great company and great people
- Leadership development training to enhance your skills
- Enjoy a meal discount while at work
- Eligibility for health insurance, dental & vision, life and AD&D insurance, supplemental insurance, and employee assistance program for employees who work 30 hours a week
- Robust reward and recognition program to celebrate your hard work
- 401(K) retirement savings program eligibility after six months of employment
Job Summary
As a Host at Another Broken Egg Cafe, you will play a crucial role in providing high-quality customer service and hospitality. Your responsibilities will include properly greeting and seating guests, maintaining an efficient waitlist, and upholding our standards for customer service and hospitality. You will have the opportunity to interact with guests and be a part of creating an exceptional breakfast, brunch, or lunch experience.
Responsibilities:
- Provide exceptional customer service and hospitality
- Greet and acknowledge guests with a smile
- Demonstrate professional phone skills and effective communication
- Maintain a polite and professional demeanor
- Follow guest check-in procedures and maintain an organized waitlist
- Ensure proper setup of coffee station and restock supplies as needed
- Assist with silverware setup and bussing/resetting tables
- Keep newspaper area, entry rug, and promo area neat and organized
- Perform closing duties including trash collection, cleaning countertops and entry walls, and maintaining a clean and organized work area
- Clean and organize menus and water plants as needed
Requirements:
- Always uphold and maintain high-quality customer service and hospitality
- Professional phone skills and effective communication
- Polite and professional attitude at all times
- Ability to problem solve and handle guest inquiries
- Organized and attentive to detail
