Business Operations Intern

Who Are We?

Established in 2003, we are the only independent, locally owned and operated, full-service concert production company in the San Francisco Bay Area and Northern California. We are committed to producing large scale events and concerts with an independent, forward-thinking approach. Our team consists of talented, self-motivated individuals that are passionate about music and live events.

About Our Internship Program:

Another Planet Entertainment offers a variety of paid, hands-on internships that offer well-rounded experience in many facets of our business. Applicants should be current students or recent graduates and available to work 20-25 hours per week. We are looking for motivated, highly engaged applicants that are passionate about live music and learning more about the concert industry.

The Business Operations Internship is a unique experience that exposes individuals to the core business functions of an independent concert promoter. This role will support the daily functions of our HQ in Berkeley, including but not limited to customer service, office administration, as well as assist our accounting department in processing bills, tracking expenses, and communicating with vendors. Interns in this role will have their finger on the pulse of the company and learn about the inner workings of what it takes to be a successful business in the concert industry. 

This internship will begin in October 2024 and extends through February 2025.This is an in-person position that will work out of our Berkeley HQ.

The Role:

• Customer Service Relations: Organizing phone calls, answering ticketing questions, distributing venue show information, and being able to handle difficult situations with a positive attitude.
• General office administration assistance: Filing vendor documentation, sorting, and distributing incoming mail, collection of invoices, support accounts payable process, internal artist poster distribution, assisting with responding to patrons via our main email, assisting with creating venue voicemails, and assisting with processing refunds. 
• Enter bills for various APE departments & venues (including but not limited to:  Production, Operations, Capital Improvements etc) 
• Maintain accurate vendor records within our accounting system (BILL.com)
• Ensure accounting contacts for vendors are up-to date
• Compile and update W9’s and vendor tax information as appropriate
• Special projects/administrative tasks assigned as needed within APE Headquarters departments which include Booking, Marketing, Sponsorship, Operations, Production, Box Office, Business Development etc.

Strengths/qualifications:

• Highly organized and self-motivated
• Able to adapt with spontaneous projects; expertly manage multiple deadlines
• Tech savvy with an advanced knowledge of MS Office, G-Suite, Dropbox, Slack, and Apple computer interfaces
• Experience with Bill.com, QuickBooks, or similar accounting systems is a plus
• Able to effectively multi-task/prioritize tasks
• Excited to learn about the business side of being a successful concert promoter
• BONUS: previous internship experience or coursework in business operations, accounting, or economics with a strong desire to grow in those fields

PAY:  

$20.00 Hourly (Non-exempt)

We are an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.