What are the responsibilities and job description for the Operations Coordinator position at Another Planet Entertainment?
To be formally considered for this role, please complete the application form linked HERE.
Another Planet Entertainment is seeking an Operations Coordinator to work with the Venue Operations department at various locations. This is a part-time seasonal position for a person who has a flexible schedule. Candidates must have strong communication skills, a customer service background and leadership qualities.
REPORTS TO: OPERATIONS MANAGER
Responsibilities:
Participate in exterior & interior customer service
Coordinate VIP activation operations as required
Implement house photography policy
Respond to all patron incidents and questions as needed
Resolve patron conflicts as needed
Coordinate queues at entry, bars, coat check, merch and any other ancillary activations
Effectively communicate and report to the House Manager(s) before, during and after each event
Contribute to emergency preparedness and coordinate response to emergency situations appropriately
When required, write reports detailing medical and security incidents, patron
issues, and any other information that could be useful to better improve the venue operations or patron experience
issues, and any other information that could be useful to better improve the venue operations or patron experience
Install various line formation equipment inside and outside of the venue.
Perform other duties as assigned
Required:
Excellent interpersonal skills, highly organized
Multitask in a busy, loud environment
Ability to work long hours, with various personality types
Must be able to think and react quickly, and creatively, in unique situations requiring
professionalism and composure
professionalism and composure
Must be able to lift up to 25 lbs regularly throughout the shift
Must maintain professionalism, courtesy and discretion around touring artists
Pay Range $21hr-$25hr
Hourly compensation based on experience.
Hours vary – shifts available at various Bay Area venues including but not limited to Bill Graham Civic Auditorium, Fox Theater-Oakland and Greek Theatre at UC Berkeley.
Another Planet Entertainment is committed to producing large scale events and concerts with an independent, forward-thinking approach. Our team is composed of talented, driven individuals that are passionate about music and live events.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Salary : $21 - $25