What are the responsibilities and job description for the Customer Service Representative Supervisor position at Ansonia Veterinary Hospitals [AVPM CT PC 5 LLC]?
Front Desk Supervisor—Human Resources
Recruit, Interview, and Hire Client Coordinators
Supervise Client Coordinators
Train Client Coordinators
Supervise, train, and become up to date with all performances of our computer software Avimark. Performance counseling/reviews/feedback to Client Coordinators
Maintain and create the schedule of Client Coordinators
Assist with maintaining the Front Desk manual and Training Manual.
Mandate personnel performance and motivation
Mediate personnel problems with Client Coordinators alongside the Hospital Manager
Supervise, train, and become up to date with our food inventory and compounding pharmacies.
Pay Range: 22-26/hr
Front Desk Supervisor—Productivity/Finances
Liaison between clients and practice owners/managers
Manage the hospital flow of the front desk sector of ASVH
Manage and direct Client Payment Plans
Review and adjust fee schedules periodically alongside Hospital Manager and Practice Owner
At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here’s what you can expect when you join our team:
- Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
- Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
- Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
- Generous paid time off and holidays, because your personal time matters.
- A supportive, collaborative environment where everyone feels a sense of belonging.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.