Medical Customer Service Rep - Now Hiring $$$

About us

Answering Service Care - Elevating Customer Experiences Across Industries

At Answering Service Care, we stand as a dynamic and expansive business hub, driving excellence across multiple industries within the vibrant landscape of Margate, FL. With an unwavering commitment to professionalism, agility, and innovation, we have established ourselves as a true leader in customer engagement and service delivery.

Our Mission: To seamlessly connect businesses and their clientele through personalized communication solutions, fostering enduring relationships, and exceeding expectations at every touchpoint.

Core Values:

• Professionalism: Our foundation is built upon the pillars of integrity, respect, and a dedication to uphold the highest standards in every interaction.
• Agility: We navigate the ever-evolving business landscape with dexterity, adapting swiftly to changes while maintaining unwavering focus on our clients' evolving needs.
• Innovation: Embracing the cutting edge, we drive innovation by continuously seeking new and improved ways to enhance customer experiences and streamline operations.

Work Environment:

• Growth Opportunities: Here, career paths are illuminated with possibilities. We believe in nurturing the potential of every individual and offer tailored growth trajectories, ensuring your professional journey aligns with your aspirations.
• Wellness Programs: Your well-being is paramount. Our comprehensive wellness programs encompass physical, mental, and emotional dimensions, ensuring you thrive both personally and professionally.
• Food Provisions: A satisfied team is a productive team. Enjoy the convenience of on-site food provisions, ensuring you're fueled and ready to conquer challenges throughout the day.

NOW HIRING - IMMEDIATE OPPORTUNITIES at 45 year company.

Are you customer Service oriented? Are you looking for a full time or part time job?

WALK IN!!!!! ~ Monday - Friday 10:00am - 3:00pm

We are located at 441 South State Rd 7, Suite 2 Margate, FL 33068.

Our starting wages in our FL office:

0-4 Months = $15/hr | 4-8 Months = $16/hr | 8-12 Months = $16.50/hr | 1 Year $17/hr

Plus performance bonus weekly!

Join Our Team as a Compassionate Medical Answering Service Operator

Are you a skilled communicator with a heart full of empathy? Do you possess the ability to navigate delicate situations with grace and professionalism? If so, we have an exciting opportunity for you to make a difference as a Medical Call Center Representative.

Job Description:

At our call center, we understand that our customers often find themselves in emotionally challenging situations. That's why we're seeking individuals who can bring together the perfect blend of telephone expertise, empathy, and information-gathering skills. As our medical team continues to expand, we need a highly motivated and customer-focused Medical Answering Service Operator to join our dedicated team.

Your Responsibilities:

Empathy and Compassion: You'll be the comforting voice on the other end of the line, empathizing with our customers and showing genuine compassion towards their situation.

Attention to Detail: Precision is key. Your ability to pay close attention to detail ensures that no important information slips through the cracks.

Communication Skills: Exceptional verbal and written communication skills will allow you to effectively engage with customers and relay their messages accurately.

Medical Knowledge: While you don't need to be a medical expert, a basic understanding of medical terminology will be an asset in this role.

Information Gathering: You'll follow well-defined scripts to collect essential information from customers, ensuring all their needs are addressed.

Patience and Positivity: Maintaining a patient and upbeat demeanor, even in challenging moments, is crucial to providing top-notch customer service.

Computer Savviness: Your intermediate to advanced computer skills will come in handy as you navigate our systems efficiently.

If you're someone who thrives on helping others during their time of need and meets the qualifications mentioned above, we want to hear from you! Join our team and be part of a compassionate community dedicated to making a positive impact.

Ready to embark on this rewarding journey? Apply now and become an essential part of our Medical team! Your empathetic heart and keen attention to detail can make a significant difference in the lives of those we serve.

Open shifts:

• Full Time - Mid-day Shifts

(Please note that all shifts require working at least one weekend day)

Benefits & More

• Paid Training
• Weekly Pay $15hr (Overtime Available NOT REQUIRED)
• Weekly Performance Bonus
• Health/Dental/Vision & Term Life
• Paid holiday/vacation/personal time
• Childcare Reimbursement up to $375 a month
• Gym membership reimbursement
• Company sponsored snacks
• Company sponsored Employee Assistance Program

We are Powered by Smiling Faces that Care!

Experience in the following careers: Call Center, Customer Service Agent, Retail, Customer Service Specialist, Customer Care Rep, Customer Experience Specialist, Answering Service, Answering Service Operator, Customer Service Specialist, Customer Care Specialist, Legal, Legal receptionist, Hospitality, Receptionist, Restaurant Services.

Job Types: Part-time, Full-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift

Supplemental pay types:

• Bonus opportunities

Experience:

• Customer service: 3 years (Preferred)
• Computer skills: 3 years (Preferred)

Work Location: In person

Salary : $15 - $16