What are the responsibilities and job description for the Full Time Bilingual Customer Success Specialist McAllen position at AnswerOne?
Immediately Hiring Full Time Customer Success Specialists!
Come join our team as a Customer Success Specialist as we are ramping up for the winter months to service our many commercial accounts in the HVAC and maintenance industries.
You will work in a front desk reception function taking messages, and getting callers in touch with those that can help them and their emergency situations. You will be a part of a passionate and friendly team, working in a fast-paced environment.
We are currently hiring for Full Time - 10 Hour Shift, Onsite positions.
Your work will include:
Professionally handling incoming calls
Greeting callers with a polite and pleasant tone
Gathering and relaying required information
Verifying and entering information accurately into our system
Qualifications Needed:
- A welcoming voice with an upbeat tone
- Strong command of the English language with good spelling and grammar
- Computer skills in a Windows based environment
- Good attendance
- The ability to type 35 words per minute or more
- Availability to work one weekend day
- Ability to speak Spanish and English fluently
Our benefits for Full Time Employees include:
- Employee Stock Ownership
- Full Medical, Dental, and Vision Benefits
- Paid Vacation
- Traditional 401K with company matching
- Free Life Insurance policy
- Legal Assistance
Compensation: $18 / Hour with Perfect Attendance
Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $14 / Hour.
AnswerOne is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Don't miss out on this opportunity - Apply Today!
Salary : $14 - $18
