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Senior Business Process Analyst - Salesforce (US Remote)

Ansys
Waltham, MA Remote Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 4/22/2025

As the Senior Business Process Analyst within the GTM Operations organization, you will lead, listen and partner with our business stakeholders to achieve our vision for sales effectiveness through process optimization and the adoption of core business capabilities. This role will identify opportunities to standardize and / or streamline Marketing and Sales Effectiveness processes across our GTM architecture to improve the sales experience, introduce internal efficiency and tangible ROI / business value for Ansys.

Experienced in engaging with cross-functional GTM business stakeholders, you have deep expertise in sales productivity capabilities and core processes necessary to optimize and scale sales effectiveness related activities. You will intimately understand our Go-To-Market strategy, end-to-end sales effectiveness vision and translate business requests into tactical requirements for implementation and identify opportunities for process improvement.

Establish a harmonized end-to-end process vision & roadmap for sales effectiveness by fostering strong relationships with stakeholders to ensure understanding of business drivers and strategy

  • Manage process design complexity by balancing multiple stakeholders with conflicting needs and provide recommendations and decisions on business process design and implementation requirements.
  • Lead discussion with cross-functional teams to reach consensus on future state business process design, and from those discussions, write well-defined process maps, user stories, acceptance criteria, and quality measures for the features to be released within each release
  • Contribute to meeting key project milestones and overall project deliverables on time, within budget, and adhering to Ansys operating model & business process management (BPM) standards
  • Document & maintain requirements in Azure DevOps (ADO), modifying Epics, Features, User Stories and Tasks
  • Perform QA testing efforts; lead UAT preparation activities and guide business users through testing

MINIMUM QUALIFICATIONS

  • 5 years experience defining and / or re-engineering sales effectiveness processes with an emphasis on the following capabilities : lead / prospecting management, deal registration management, opportunity pipeline management, forecasting, sales performance management, account planning and team selling
  • 2 years experience implementing processes on the Salesforce platform in one or more of the following capacities : administrator, business analyst, change manager, consultant, product manager or product owner role
  • Ability to understand seemingly disconnected ideas / issues well enough to establish thoughtful, holistic process vision and break compounded issues down to understand the underlying process and root cause
  • Experience using agile methodologies; managing backlog, grooming features, performing testing and preparing new release communications
  • Ability to take on a variety of functional roles including project manager, QA tester and training as needed to ensure release success
  • Individual is self-organizing, self-managing, detail-oriented with a strong business acumen and excellent communication skills – also a good negotiator who is decisive, flexible, and open-minded, with an innate ability to manage roadblocks and conflicts leading to resolution to keep projects on track.
  • PREFERRED QUALIFICATIONS

  • Bachelor's Degree
  • Salesforce Administrator and / or Sales Cloud certification
  • Proficiency using Microsoft Visio or LucidChart
  • Experience building training materials including job aids
  • Ability to learn and adopt new technologies as well as staying current on existing ones, pursuing experience and certifications in leading edge or primary technology areas
  • Experience with process mapping, capability maturity modeling, process improvement methodologies and workflow optimization
  • Ability to take on a variety of functional roles including project manager, QA tester and training as needed to ensure release success
  • At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components : the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement.

    Our Commitments :

  • Amaze with innovative products and solutions
  • Make our customers incredibly successful
  • Act with integrity
  • Ensure employees thrive and shareholders prosper
  • Our Values :

  • Adaptability : Be open, welcome what's next
  • Courage : Be courageous, move forward passionately
  • Generosity : Be generous, share, listen, serve
  • Authenticity : Be you, make us stronger
  • Our Actions :

  • We commit to audacious goals
  • We work seamlessly as a team
  • We demonstrate mastery
  • We deliver outstanding results
  • INCLUSION IS AT OUR CORE

    We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive.

    WELCOME WHAT’S NEXT IN YOUR CAREER AT ANSYS

    At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high — met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost.

    At Ansys, it’s about the learning, the discovery, and the collaboration. It’s about the “what’s next” as much as the “mission accomplished.” And it’s about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics.

    CREATING A PLACE WE’RE PROUD TO BE

    Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on : Newsweek’s Most Loved Workplace globally and in the , Gold Stevie Award Winner, America’s Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and ).

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