Education Administrator, Sound

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.

Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.

Work Type: This is a Hybrid role located in Loveland, Colorado.

Job Purpose/Overview

The Education Administrator, will collaborate with the Director, Product Commercialization and Education, Sound, to perform a wide range of administrative and office support activities (Event Management platforms-EMP,CRM) for the Ultrasound Education Department to facilitate the efficient operation of the organization. The Education Administrator will also provide exceptional customer experience for students who are attending courses with Sound Academy.

Essential Duties And Responsibilities

Course & Event Creation:

• Collect and update course descriptions, speaker details, schedules, and location-specific accommodations.
• Post courses to the website and EMP, edit course templates, and verify course accuracy.
• Set up and maintain accurate attendee hubs with pre-work videos, to-do lists, hotel booking links, and course notes.
• Create and schedule automated email campaigns (e.g., registration confirmations, payment requests, reminders) and certificates.
  
  

Registration & Payment Processing:

• Process course registrations, including handling credit card payments and maintaining detailed records of customer accounts.
• Verify and manage registrations using EMP and Salesforce, ensuring accurate records of students for each course.
• Manage waitlists, cancellations, and refunds per policy.
  
  

Customer Communication & Support:

• Communicate with customers before, during, and after courses, providing information about course content, capacity, and lodging.
• Answer inbound phone calls and emails in a timely manner, offering technical and course-related support.
  
  

On-Site Coordination:

• Print sign-in sheets and CE Certificates upon course completion, upload course rosters to continuing education (CE) Broker.
• Oversee live event support, including technical assistance
  
  

Regional & Special Event Logistics:

• Collaborate with regional teams on specific event logistics (e.g., hotel blocks, meal orders, shuttle services) and ensure timely course note delivery.
• Maintain the CE database and affiliated documentation.
  
  

Reporting & Administrative Support:

• Generate reports on attendance, waitlists, and budgets; support special projects and marketing initiatives.
• Ensure accurate documentation and cross-platform data consistency (Cvent, CE Broker, Salesforce).
• Other duties as assigned.
  
  

Education And Experience

• Associate or bachelor’s Degree (Business) Preferred
• 1-3 years event management experience, preferred
• Proficiency in CRM systems (e.g., salesforce),email marketing platforms, and Dropbox
• Exceptional organizational and communication skills; ability to multitask in a fast paced environment
  
  

Knowledge, Skills And Abilities

• Strong teamwork capabilities, including the ability to effectively work with leadership, peers and other internal and external individuals through projects to enhance the goals and strategic direction of the company.
• Strong organization skills
• Excellent customer service skills with a strong emphasis on customer experience
• Ability to effectively work with executive leaders, team leaders, and staff.
• Strong written and oral communication skills.
• Proficient in MS Office Suite
• Must work well independently and work in a matrix-based organization with minimal direction.
• Must be able to handle multiple projects and be able to adapt to changes in priority.
• Ability to work while both sitting and standing
  
  

Travel

• This role requires occasional travel, up to 20%
  
  

Pay/Benefits

The Target Pay for this position is $31.00 - $36.00 an hour. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.

About Antech

Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90 reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.

Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.

• All Full-time associates are eligible for the following benefits and more:
• Paid Time Off & Holidays
• Medical, Dental, Vision (Multiple Plans Available)
• Basic Life (Company Paid) & Supplemental Life
• Short and Long Term Disability (Company Paid)
• Flexible Spending Accounts/Health Savings Accounts
• Paid Parental Leave
• 401(k) with company match
• Tuition/Continuing Education Reimbursement
• Life Assistance Program
• Pet Care Discounts
  
  

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers.

Note to Search Firms/Agencies

Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.