Busser

Description

JOB DESCRIPTION

Position Title: Busser Department: Food & Beverage

Salary Range: D.O.E. Reports to: Food & Beverage Director

Employment Status: Seasonal FLSA Status: Non-Exempt

POSITION SUMMARY

Responsible for providing quality food service to guests in a friendly, efficient manner, maintaining and enhancing the quality of our customer service. Bussers are responsible for assisting the servers and their colleagues in delivering orders, cleaning tables, and delivering and filling drinks, and keeping the restaurant clean and orderly.Bussers will work in close collaboration with colleagues and follow established health and safety standards and enhance the service and goals set by Antelope Point Marina.

ESSENTIAL FUNCTIONS & DUTIES

• Greet guests in a polite, positive manner and create an atmosphere of hospitality;
• Possess a working knowledge of all food, beverage, and specials on offer for our guests;
• Responsible for overall guest satisfaction and assist guests in their dining experience;
• Check on guests periodically to ensure all needs are met to their satisfaction;
• Required to maintain cleanliness of dining room and guest tables;
• Required to deliver and maintain water and other beverages;
• Deliver food and remove plates at guests' convenience;
• Work closely with colleagues to relay pertinent information and function efficiently as a team;
• Must work efficiently and in a timely manner even during times of increased business;
• Understand and work efficiently in the layout and processes of the restaurant;
• Maintain cleanliness and health code standards of the restaurant;
• Possess the ability to react productively to other duties as reasonably assigned.

Qualifications

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential functions and duties are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION

High school diploma or GED equivalent preferred.

EXPERIENCE

This is an entry level position. No prior experience is necessary.

TECHNICAL SKILLS

Knowledge of ability to be trained in point of sales system.

GENERAL SKILLS

• Knowledge of APM marina services and amenities.
• Guest relation skills which allow calm, effective, polite and professional resolution of guest problems or concerns.
• Knowledge or ability to be trained in fire extinguisher operation.
• Knowledge or ability to be trained in ISO/EMS awareness.
• Knowledge or ability to be trained in employee orientation
• Knowledge or ability to be trained in hazard communication.
• Knowledge or ability to be trained in hazardous materials response/respiratory protection.
• Knowledge or ability to be trained in emergency response.
• Knowledge or ability to be trained in recyclable materials.
• Knowledge or ability to be trained in blood borne pathogen awareness.

DOES THIS POSITION HAVE SUPERVISORY RESPONSIBILITY? IF YES, PLEASE DESCRIBE THE NATURE OF THE RESPONSIBILITY AS WELL AS THE NUMBER AND TITLE OF POSITIONS WHICH REPORT TO THIS POSITION.

No. This position does not have inherent supervisory responsibility.

DOES THE INCUMBENT HAVE ACCESS TO CONFIDENTIAL INFORMATION AS DEFINED BY THE ANTELOPE POINT MARINA HANDBOOK? IF YES, PLEASE EXPLAIN: No.

DOES THE INCUMBENT HAVE ACCESS TO OR HANDLE COMPANY FUNDS? IF YES, PLEASE EXPLAIN: No. Bussers should direct all financial transactions to server, host, bartender, or manager.

IS IT IMPORTANT TO THIS POSITION THAT THE INCUMBENT BE ABLE TO COMMUNICATE FLUENTLY IN ENGLISH? IF YES, PLEASE EXPLAIN:

YES. This position requires reading, writing, and communicating fluently in English to process orders and convey pertinent information with guests and colleagues. Reasonable accommodations may be made to those with disabilities

ENVIRONMENTAL CONDITIONS

The incumbent must be able to work around water. Employees are expected to promote a safe working environment for themselves, coworkers, and our guests.

Position/duties may require lifting, carrying, pushing and/or pulling objects up to fifty (50) pounds with assistance if reasonably needed, while reaching or handling materials, supplies, tools, equipment and/or debris.

Conduct assignment of shift work during periods up to sixteen (16) hours. Must be able and willing to work a flexible and potentially rotating schedule, including weekends, holidays and during a twenty-four hour period. The position is also subject to "on call" status outside of regularly scheduled shifts to address maintenance tasks which require immediate attention.

The position will involve working outdoors in adverse or inclement weather conditions including but limited to extreme heat.

EVALUATION

Performance of this job will be evaluated in accordance with provisions of the Antelope Point Marina policy regarding employee performance evaluation. The employee understands that a 90 day performance evaluation will be conducted to discuss job responsibilities and performance requirements. Should the employee not meet the performance standards of the position, APM management reserves the right to terminate the employment relationship or relocate the employee to another position within the company, if available.

INTENT AND FUNCTION OF JOB DESCRIPTION

All job descriptions have been reviewed to ensure that only essential functions and duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements,skills and abilities included have been determined to be the minimal standards required to perform successfully on the position. In no instance, however, should the duties, responsibilities and requirements delineated be interpreted as all-inclusive. In addition, managers may assign other related functions and requirements for the position.

Job descriptions do not create an employment contract. APM maintains its status as an at-will employer. APM or the employee may terminate the employment relationship at will at any time, with or without cause, so long as there is no violation of any applicable state or federal law(s).

Salary : $14