Parts Room Attendant

Description

POSITION SUMMARY
Maintain proper accounting of parts inventory, procure supplies and replace inventory as needed. Distribution of incoming parts/supplies with work orders to appropriate personnel/department. Assure and complete billing from vendors with quantity and qualities of purchased inventories. Maintain and update SDS manuals for Parts Rom.

ESSENTIAL FUNCTIONS & DUTIES
Answer phone in parts room and assist customers, vendors, employees with questions and requests.
Maintain a thorough and accurate accounting of current and past inventory of parts, supplies, and accessories.
Stock parts and supplies as necessary with authorization.
Ensure that all parts distributed have been properly accounted for on vessels and replacement inventory has been ordered when needed.
Log and file repair work through Commander software.
Complete and submit purchase orders for supplies and parts requested to maintain and repair vessels in the boat fleet.
Complete and turn in invoices to supervisor and office accounting weekly.
Communicate positively and professionally with customers, official agencies, staff and general staff via VHF radio, telephone, or related media.
Maintain a clean and organized work area and clean all inventory areas to include dusting file cabinets, sweeping, vacuuming, and emptying trash/recycle bins as needed.
Ensure all SDS manuals/sheets are up to date and in compliance with marina standards and policies.
Maintain a valid Driver's License in good standing in order to operate service vehicles when needed.
Maintain enthusiasm and morale for yourself, team and others while working cohesively with all other APM departments.
Possess the ability to react productively to other duties as reasonably assigned.

Qualifications

QUALIFICATIONS
Valid driver's license required. Reliable transportation required. Must be willing to work mornings, evenings, and weekends.

EDUCATION
High School Diploma, GED, or equivalent preferred but not required.

EXPERIENCE
Previous boating experience preferred. Knowledge of marine/boat parts and supplies preferred.

GENERAL KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of APM marina services and amenities.
Skills which allow for the tactful resolution of guest problems or concerns.

Knowledge or ability to be trained in office software and programs.
Knowledge or ability to be trained in fire extinguisher operation.
Knowledge or ability to be trained in ISO/EMS awareness.
Knowledge or ability to be trained in employee orientation.
Knowledge or ability to be trained in hazard communication.
Knowledge or ability to be trained in hazardous materials response/respiratory protection.
Knowledge or ability to be trained in emergency response.
Knowledge or ability to be trained in recyclable materials.
Knowledge or ability to be trained in blood borne pathogen awareness.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups.
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Proficiency in MS Office (Excel, Word, Access, Outlook) and Internet.
Proficient organizational, interpersonal, customer service and time-management skills.
Excellent written and verbal communication skills.
Excellent attention to detail and accuracy.
Ability to maintain organized records and files.
Talking to others to convey information effectively.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Providing guidance and direction to customers in compliance with local and state laws, and company policies.
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards

WORKING CONDITIONS
The performance of stated functions and duties may occur in, but are not limited to: office settings, confined spaces such as boat hulls, public or common areas such as restaurant or retail establishment; inclement weather conditions may be a factor including rain, snow, wind, extreme temperatures. General industry levels of noise and stimuli should be expected in all settings.
*Controllable working conditions (i.e. temperature, lighting) may be altered to create a more conducive working environment for staffing needs, however such accommodations shall not create an undue hardship on the Company or other staff members.

PHYSICAL DEMANDS
The physical demands of the position may include, but are not limited to sitting or standing for extended periods of time. Lifting, carrying and otherwise maneuvering heavy objects with or without assistance. Climbing, crouching, reaching, extending and other bodily movements in work areas such as boats, office settings, docks.

ENGLISH PROFICIENCY
It is important that the incumbent be able to communicate effectively in English including speaking, understanding, reading, and writing for the purpose of general interactions with staff, guests and customers. Additional linguistic proficiency is welcomed and encouraged, but not required for the performance of the position.