What are the responsibilities and job description for the Direct Sales Agent - Medicare Telesales - PS37031 position at Anthem Career Site?
Description
SHIFT: Day JobSCHEDULE: Full-time
Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.
This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.
Location: Remote opportunity from any of the Anthem States
Position requires availability Monday - Friday 8:00AM – 8:00PM for 8 hour shift. Shifts may change quarterly. Overtime required during peak season (Oct - Dec). The hiring shift is 10:00AM - 6:30PM.
The Direct Sales Agent (Medicare Telesales) is responsible for selling Individual or Senior (Medicare BU) Products telephonically and providing high level customer service. Primary duties may include but are not limited to:
- Ensures sales goals are met
- Sells company products in a professional and consultative manner
- Provides thorough and effective customer service
- Provides timely and accurate responses to all customers
- Provides customers with oral and written information as well as a detailed quote on the company plans and services
- Maintains comprehensive working knowledge of all company products and services
- Studies competitive products and related industry issues and maintains a personal awareness of competitive advantages and disadvantages
- Optimizes closing opportunities utilizing all sales tools and skills available
- Completes accurate documentation maintains records and updates database documentation of all activities during the sales cycle
- Ensures accurate documentation of leads and sales received from all sources
- Maintains record keeping system and ensures all business is tracked throughout the underwriting process
Qualifications
- Requires a High School diploma; 2 years of telesales experience; or any combination of education and experience which would provide an equivalent background
- Must have and maintain a current active Life and Health license
- Must maintain appropriate license required by the Department of Insurance to sell Medical Dental and Life products in all states served by the Company's Direct Sales.
- Telemarketing / telesales /call center experience strongly preferred
- Medicare and Medicaid knowledge is a plus
- Experience selling Medicare Supplements DSNP and Medicare Advantage plans
- Must be comfortable working in a commission based sales role
- Strong telephone skills
- Strong oral and written communication skills
- Strong computer skills
- Proficient using Microsoft suite
- Ability to work in team environment
- Bilingual with proficient reading and writing skills
- May Require 5-10% Travel between October-December
Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2019 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.
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